What to Expect With Transmission Services
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: Henry Ford coined the term 'tune-up' while developing his initial automobile prototype.
Frequently Asked Questions
How do I know if my transmission is failing?
Common warning signs include slipping gears, harsh or delayed shifts, new noises while driving, and fluid leaks under the vehicle. A dashboard warning light can also appear. The best way to know for sure is to have our ASE-certified technicians inspect and road test your vehicle.
Can you repair my transmission instead of replacing it?
In many cases, yes. Some issues relate to fluid condition, external components, or sensors that can often be repaired without replacing the entire unit. After diagnostics, we explain whether repair, maintenance, or replacement is more appropriate and walk you through the pros and cons of each option.
Is it safe to keep driving with transmission issues?
Continuing to drive with transmission symptoms can sometimes cause additional damage or create unsafe driving conditions. Mild changes may allow short trips, but significant slipping, harsh shifting, or burning smells are signs to have the vehicle checked promptly. We can help you decide what is safest for your situation.
How long does transmission work usually take?
Timing depends on what your vehicle needs. A basic inspection or fluid service typically takes less time than major repairs or replacement. During your visit, we provide an estimated timeline and keep you updated, and our shuttle service can help you stay on schedule while your car is in the shop.
What kind of warranty do you offer on transmission work?
We offer an industry-leading warranty on many transmission repairs and replacements. The exact coverage can vary by service and parts used, so we explain the details for your specific vehicle before work begins. Our goal is to give you peace of mind about the quality of the transmission work we perform.
Schedule Your Transmission Visit
If you are noticing shifting problems, new noises, or warning lights, you do not have to guess what is going on. At Christian Brothers Automotive Karns, we provide thorough transmission service and clear explanations so you can make informed decisions about your vehicle.
Our ASE-certified technicians, values-driven approach, and industry-leading warranty are all focused on keeping you safe and confident on the road. Whether you need routine maintenance, transmission repair, or help evaluating replacement options, we are ready to help you take the next step.
Contact us online or call at (865) 383-8974 to schedule your transmission evaluation.
FAQs
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Q. "What factors determine the price of transmission repair?"Many different factors go into determining costs of transmission repair. The major factor is what type of vehicle you drive. The year, make and model of the car, determine how much parts and labor will cost. Another factor is how much damage the transmission has sustained. Your transmission should last a minimum of 100,000 miles by servicing your transmission on a regular basis.
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Q. "What does automatic transmission service include?"Fluid is first drained from the pan during an automatic transmission service. A new transmission filter is installed with a new pan gasket once the pan has been removed. Finally, fresh automatic transmission fluid (ATF) is used to refill the vehicle.
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Q. "Is there a difference between a transmission fluid change and flush?"During a transmission fluid and filter change, it’s only the fluid in the pan that is drained and replaced with new ATF. Four to five quarts of fluid will typically be replaced in this process, while nine to thirteen quarts are replaced during a full transmission fluid flush. The difference in amounts is because the complete flush drains the entire system.
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.