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Complimentary Second Opinion Testing & Inspection

Received a repair estimate or diagnosis from another shop that leaves you feeling uncertain? We’re here to help you make informed, confident decisions about your vehicle. Bring in your original written estimate from any local, professional automotive repair facility, and our professional technicians will perform a comprehensive, second-opinion evaluation at no cost to you.

What’s Included:

  • Visual & Hands-On Inspection: A detailed check of the specific components or systems highlighted in your original quote.
  • Diagnostic & System Testing: Rigorous physical and digital testing to verify whether the recommended repairs are accurate and necessary.
  • Urgency Assessment: Honest feedback on whether the repair requires immediate attention or if it can be safely scheduled for a later date.
  • Transparent Findings: A clear, straightforward explanation of our findings—no pressure, no jargon, and no hidden fees.

Call 423-403-3678 to speak to an advisor and schedule your appointment.

 

Your Local Christian Brothers Amenities

Certified Technicians
Courtesy Inspections
Free Shuttle Service
Free Wifi
After Hours Key Drop Off
Free Refreshments
Waiting Lounge
Special Financing

FAQs

  • Q. "Do you offer a warranty?"
    As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
  • Q. "What is a Digital Vehicle Inspection?"
    With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
  • Q. "Can you provide service under my extended warranty?"
    Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
  • Q. "My car is make x and model x. Can you help me?"
    Yes! Christian Brothers Automotive has been providing reliable car maintenance and repair for over 40 years. Over that time, our professionals and ASE-certified technicians have handled a vast range of makes and models, and they continue to navigate the forefront of the auto industry’s technologies. If you own a vehicle from a major American or foreign car maker, we are ready to service it.
  • Q. "Do you offer loaner vehicles or a shuttle service?"
    We understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go and even pick you up and bring you back.. Just select the shuttle service option when scheduling or let the service writer know when you call to make your appointment. For more information on our free shuttles, click here.
  • Q. "Can I bring my own parts?"
    Yes, although we will not be able to offer our 3-year/36,000-mile warranty on these parts. Please reference this in your appointment details in the scheduler or when calling to make your appointment to ensure the shop is aware of your plans.

Have more Questions?

Our friendly auto service experts have the answers.

Call your local Christian Brothers Automotive car shop today

Hear What Our Customers Had to Say About Us

  • "Exemplary Customer Service care. Very professional, provided same day service for a battery replacement. A business with integrity and honesty. Thank you! Judith Ferris-Stringfield"

    - Judith Ferris-Stringfield

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