What to Expect With a Computer Diagnostic Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
When the "Check Engine" Light Appears
Seeing your check engine light illuminate can be alarming, but it doesn't have to be. This little light is a signal from your vehicle's onboard computer system, indicating that it has detected a potential problem. Because this warning can be triggered by a wide range of issues—from a loose gas cap to a more serious engine malfunction—it's crucial to have it professionally diagnosed. Don't ignore it or guess what the problem might be.
Our advanced diagnostic tools can communicate directly with your vehicle's computer, deciphering the specific code that triggered the light. This allows us to accurately diagnose the root cause and recommend the right solution. For a quick, accurate diagnosis and peace of mind, bring your vehicle to Christian Brothers Automotive Hixson.
Unmatched Service & Lasting Repairs
At Christian Brothers Automotive Hixson, we pride ourselves on delivering nothing less than exceptional service. Our mission is to provide you with long-lasting repairs completed by experienced and dedicated technicians. We offer a full range of services, from routine maintenance to major repairs, covering every component of your vehicle from bumper to bumper.
Every service we perform is backed by our Nice Difference® warranty, giving you confidence in the quality of our work. When you choose us for your automotive needs in Hixson, you'll experience a difference in care, expertise, and customer service that sets us apart. We are dedicated to building a relationship with you and your vehicle based on trust and integrity.
Is there a warning light on your dashboard? Our auto repair experts in Hixson use state-of-the-art computer diagnostics to quickly identify any problem. Book a service online or call (423) 403-3678.
Your Local Christian Brothers Amenities
FAQs
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Q. "What does a vehicle test do?"
Today’s vehicles are more advanced than ever. They’re essentially computers on wheels, with complex systems controlling everything from performance and safety to comfort and efficiency. When a warning light comes on or something feels off, our testing process takes a deep dive into these systems to identify the real issue, not just a surface-level code. This thorough approach goes far beyond a quick parts-store scan and helps ensure repairs are accurate, effective, and long-lasting.
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Q. "How long does a vehicle test take?"We believe in doing things right, not rushing through them. While some tests can be completed quickly, others take more time, depending on the concern. Our priority is accuracy, so you can feel confident in the results and the next steps. We’ll always keep you informed along the way, giving you peace of mind on the road to the people and places that matter most.
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Q. "When should I get a vehicle test?"
Vehicle testing is essential anytime a warning light comes on, your vehicle feels different, or during routine maintenance visits. Regular testing helps catch small issues before they become bigger problems, keeping your car safe, reliable, and running at its best.
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"Exemplary Customer Service care. Very professional, provided same day service for a battery replacement. A business with integrity and honesty. Thank you! Judith Ferris-Stringfield"
- Judith Ferris-Stringfield