1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
We explain every finding in plain language before any work begins. Our team recommends only what our technicians would want for their own families’ vehicles, so you can make informed decisions about your alignment service with confidence.
Frequently Asked Questions
How Do I Know If My Car Needs an Alignment?
Common signs include pulling to one side, a steering wheel that sits off-center while driving straight, or tires showing uneven wear. Vibration or a drifting feeling on straight roads can also indicate a problem. If you notice any of these, our team can inspect your settings and review the results with you.
How Long Does a Wheel Alignment Usually Take?
Most alignment appointments take around an hour, though timing can vary based on the vehicle and any additional checks needed. We’re happy to discuss timing when you schedule. While you wait, you’re welcome to relax in our lobby or use our complimentary shuttle service.
Will You Check My Car Before Recommending Alignment?
Yes. We start by inspecting your tires, steering, and suspension before performing any alignment service. If we find concerns that could affect the results, we discuss them with you first, in plain language, so you can decide what makes the most sense for your situation.
How Often Should I Have My Alignment Checked?
We recommend an alignment check every 6,000 miles or whenever you notice signs of misalignment such as pulling, an off-center steering wheel, or uneven tire wear. If you’ve recently hit a significant pothole or curb, it’s worth having your settings inspected even if nothing feels obviously wrong.
Can You Align My Car If My Tires Are Worn?
We can often perform alignment on vehicles with moderate tire wear, but severely worn or damaged tires may not be safe to adjust. During our inspection, we assess tire condition and explain whether alignment, tire replacement, or both is the right next step for your safety and your investment.
What Kind of Warranty Do You Offer on Alignment Work?
Our alignment-related services are backed by our industry-leading warranty, giving you added confidence after your visit. Coverage details vary by service, and our team is happy to walk you through how the warranty applies to your vehicle before any work begins.
Schedule Your Alignment Service Today
If your vehicle is pulling, your steering wheel feels off, or your tires are wearing unevenly, it’s a good time to have your settings checked. At Christian Brothers Automotive Folly Road, we combine ASE-certified technicians, accurate equipment, and a neighborly approach to make the process clear and convenient. We explain what we find, respect your time, and keep you informed at every step.
Call (854) 842-3552 or schedule your appointment online. We’re ready when you are.
Your Local Christian Brothers Amenities
FAQs
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Q. "What is the difference between a wheel alignment and a wheel balance?"Wheel alignment is the term for how your wheels sit when mounted to your car and wheel balancing is what’s done to perfectly balance the weight of a tire and wheel assembly so that it travels evenly.
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Q. "How often should I get a wheel alignment?"We recommend every 6,000 miles or when you experience signs of misalignment.
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Q. "What causes bad alignment?"Normal wear and tear can eventually cause your car to come out of alignment, but perhaps a more sudden occurrence would be things like hitting potholes, bumping curbs, or even minor accidents. Click here to read more on the causes and consequences of bad alignment.
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I received a flyer in the mail about the new christian brothers automotive location along folly road and thought I would give it a try. what a fantastic experience. The service was very professional. the waiting room areas with free wifi are clean and invi"
- lee Gessner