1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Frequently Asked Questions
How Do I Know If I Need Transmission Repair or Just Routine Service?
The best way to find out is a professional inspection. We look at your symptoms, check fluid condition, and run diagnostic tests before recommending anything. Sometimes a fluid exchange and minor adjustments are enough; other times, a component fault requires a targeted repair. We explain our findings in plain language and walk you through every option before you decide.
Is It Safe to Keep Driving If My Transmission Is Slipping?
Generally, no. Continued driving with a slipping transmission creates extra heat and can cause further damage to internal components. We recommend scheduling an inspection as soon as possible so we can assess the situation and help you avoid a more costly repair down the road.
How Much Does Transmission Replacement Typically Cost?
Cost varies based on your vehicle’s make, model, the extent of internal damage, and parts choice. We prepare a detailed written estimate before any work begins and walk you through pricing, available alternatives, and Nice Difference® warranty terms so you can decide whether replacement makes sense for your plans and budget.
How Does Your Team Communicate What It Found During the Inspection?
After completing the diagnostic process, we send a digital vehicle inspection report directly to your phone by text. The report includes photos and videos of the specific areas we inspected, so you can see exactly what we found. You review those findings and approve the work before anything is done.
How Long Will My Car Be in the Shop for Transmission Work?
It depends on what your vehicle needs. Routine transmission service may be completed in part of a day, while major repairs or a full transmission replacement can take longer, particularly if parts must be ordered. We give you a time estimate up front and keep you updated as the job progresses so you’re never left guessing.
What Warranty Do You Offer on Transmission Repairs?
Qualifying transmission repairs and replacement work are covered by the Nice Difference® warranty for 3 years or 36,000 miles, whichever limit occurs last. The warranty is honored at any Christian Brothers Automotive location nationwide, and we review all applicable terms with you before you approve the job.
Schedule Your Transmission Inspection in Cumming Today
If your vehicle is showing signs of transmission trouble, waiting rarely makes the situation better. A timely inspection can clarify whether you need routine maintenance or a more involved repair, and it can often prevent a manageable problem from becoming an expensive one.
At Christian Brothers Automotive Ducktown, we combine ASE-certified technicians, manufacturer-quality equipment, photo-backed digital inspection reports, and the Nice Difference® warranty to give Cumming drivers a repair experience built on transparency and accountability. From written estimates and documented findings to complimentary shuttle service, we work to make every step clear and convenient.
To schedule a transmission evaluation, contact us online or call (470) 250-3395.
Your Local Christian Brothers Amenities
FAQs
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Q. "What factors determine the price of transmission repair?"Many different factors go into determining costs of transmission repair. The major factor is what type of vehicle you drive. The year, make and model of the car, determine how much parts and labor will cost. Another factor is how much damage the transmission has sustained. Your transmission should last a minimum of 100,000 miles by servicing your transmission on a regular basis.
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Q. "What does automatic transmission service include?"Fluid is first drained from the pan during an automatic transmission service. A new transmission filter is installed with a new pan gasket once the pan has been removed. Finally, fresh automatic transmission fluid (ATF) is used to refill the vehicle.
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Q. "Is there a difference between a transmission fluid change and flush?"During a transmission fluid and filter change, it’s only the fluid in the pan that is drained and replaced with new ATF. Four to five quarts of fluid will typically be replaced in this process, while nine to thirteen quarts are replaced during a full transmission fluid flush. The difference in amounts is because the complete flush drains the entire system.
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.