What to Expect With a Battery Replacement
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: The older a car battery is, the more susceptible it is to extreme temperature changes.
Frequently Asked Questions
How do I know if I really need a new battery?
The only way to know for sure is through proper testing. We check your battery’s health and also look at the starter and alternator, then explain the results in plain language. If the battery still has life left, we'll let you know and discuss your options.
How long does a car battery replacement usually take?
In many cases, testing and replacement can be completed within a single visit that fits into part of your day. Timing can vary based on your vehicle and what our testing reveals. Our team keeps you updated, and we offer a shuttle to help you stay on schedule.
Will you check my alternator and starter, too?
Yes, our approach is to evaluate the full starting and charging system when battery problems appear. This may include checking alternator output and starter performance along with the battery. By looking at the system together, we work to prevent repeat no-start issues and unnecessary costs.
What kind of warranty comes with my new battery?
We offer an industry-leading warranty on both the battery and our installation work. Specific terms can vary by battery type, so our team reviews the coverage details with you before you approve the service. This gives you clear expectations and added confidence after you leave.
What if my car will not start to get there?
If your car will not start at all, we encourage you to call us so we can talk through the situation. We can share general guidance about next steps and help you plan how to get your vehicle to our shop safely for testing and possible replacement.
Schedule Your Battery Service Today
If your vehicle is slow to start or has left you stranded, you do not need to navigate the problem alone. Our team at Christian Brothers Automotive Collierville is ready to test your battery, explain what we find, and provide reliable replacement service backed by a strong warranty.
We strive to make the process clear and convenient, from diagnostics to installation. With ASE-certified technicians, a welcoming environment, and a commitment to treating you like a neighbor, we work to earn your trust on every visit. When you are ready to address your battery concerns, reaching out is a simple first step.
Call (901) 716-8146 or contact us online to schedule your appointment today.
Your Local Christian Brothers Amenities
FAQs
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Q. "How long can a car sit before the battery dies?"The battery in your car can die within as little as two weeks when unused. While our cars are more technologically advanced than ever, this comes at a cost. Due to the various gadgets and computer technology manufacturers include in our vehicles, the newest models coming off the line are always on, continually monitoring the car’s systems around the clock.
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Q. "Does the temperature affect my vehicle's battery?"Hot and cold temperatures can ruin your battery, especially if it’s already weak. Most customers in warm, southern climates don’t realize that hot weather drains their batteries. On the other hand, cold temperatures slow down chemical reactions, which means that your car battery will become sluggish and appear to be far lower than it actually is. Most modern batteries are designed to deliver an abundance of power at what is considered a “cold crank” temperature, but older batteries or batteries which are further into their lifespan may even fail to start your car on a particularly frigid and frosty morning.
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Q. "Why do car batteries fail?"The answer to this popular question includes many different reasons, ranging from age, corrosion, alternator problems, extreme weather conditions, or the classic case of headlights being left on. We explain why these common problems affect your vehicle’s battery on our auto repair blog.
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Q. "Do you look at all makes and models?"Yes! Christian Brothers Automotive has been providing reliable car maintenance and repair for over 40 years. Over that time, our professionals and ASE-certified technicians have handled a vast range of makes and models, and they continue to navigate the forefront of the auto industry’s technologies. If you own a vehicle from a major American or foreign car maker, we are ready to service it.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "How do I jump start my car?"You will need a pair of jumper cables and either a portable jump starter or another vehicle's battery. Check out this guide for step-by-step directions to jump-start your car.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"When you want into this automtive service center its an entirely different experience. There is not push to spend money, no feeling that they care more about your wallet then they do your business. They give good solid advice, but you stay in control. They"
- Charlie Keffeler