What to Expect With an Alignment
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
If you're concerned about the tread on your tires, we recommend the “penny test” to check your tread depth. Simply insert a penny into your tire's tread groove with Lincoln's head upside down and facing you. If you can see all of Lincoln's head, your tread depth is less than 2/32 inch and it's time to replace your tires.
Frequently Asked Questions
How do I know if I need an alignment?
You may need alignment if your car pulls, the steering wheel is off-center, or your tires show uneven wear. Vibration at highway speeds can also be a sign. Our team can inspect your vehicle and confirm whether alignment adjustments are recommended.
How long does a wheel alignment usually take?
Most alignment services can be completed within a few hours, depending on your vehicle and whether additional suspension repairs are needed. We work to provide accurate estimates when you arrive and keep you updated so you can plan your day comfortably.
Will an alignment help my tires last longer?
Proper alignment helps tires contact the road evenly, which typically supports longer tread life. When angles are off, certain areas of the tire wear faster. Addressing alignment concerns early can help you get more value from your tire investment and support smoother, quieter driving.
Do you explain alignment results before doing repairs?
Yes. We review your alignment readings with you and explain what they mean before you decide on any repair work. If we find additional issues, such as worn suspension parts, we discuss options and pricing so you can choose the services that fit your needs.
Can I wait at your shop during my alignment?
Many guests choose to wait in our comfortable lobby while we complete alignment service. If you prefer to leave, we can arrange a complimentary shuttle in most cases. Our goal is to make the experience convenient, whether you stay at the shop or continue your day.
Schedule Your Alignment Service
If you have noticed pulling, uneven tire wear, or a crooked steering wheel, this is a good time to have your alignment checked. Addressing these signs early can help protect your tires, improve handling, and support a smoother, more confident drive around Collierville and beyond.
At Christian Brothers Automotive Collierville, we combine careful wheel alignment measurements with ASE-certified technicians, manufacturer-quality equipment, and a clear, neighborly approach to communication. We walk you through what we find, answer your questions, and only move forward with the services you approve.
We invite you to contact our team to schedule an appointment or ask about availability. We will work to find a time that fits your day, and we can discuss shuttle options if you need them.
Call us today at (901) 716-8146 or contact us online to schedule your alignment service.
Your Local Christian Brothers Amenities
FAQs
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Q. "What is the difference between a wheel alignment and a wheel balance?"Wheel alignment is the term for how your wheels sit when mounted to your car and wheel balancing is what’s done to perfectly balance the weight of a tire and wheel assembly so that it travels evenly.
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Q. "How often should I get a wheel alignment?"We recommend every 6,000 miles or when you experience signs of misalignment.
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Q. "What causes bad alignment?"Normal wear and tear can eventually cause your car to come out of alignment, but perhaps a more sudden occurrence would be things like hitting potholes, bumping curbs, or even minor accidents. Click here to read more on the causes and consequences of bad alignment.
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"When you want into this automtive service center its an entirely different experience. There is not push to spend money, no feeling that they care more about your wallet then they do your business. They give good solid advice, but you stay in control. They"
- Charlie Keffeler