We regularly interact with customers who believe the misconceptions about vehicle service or our auto repair shop.

Today, our Clermont car shop is ready to set the record straight. Here are three auto repair myths, busted by our automotive experts.

1. Every automotive shop wants to rip off customers

The Myth:

Auto mechanics use their intimate knowledge of the car’s complicated operation to baffle or take advantage of uninformed customers. Mechanics manipulate data and exaggerate vehicle symptoms as part of their desire to rip customers off.

The Truth:

Success in the automotive repair industry depends on strong customer relationships. The majority of those in the auto repair industry are good, honest and hardworking individuals. In fact, most Clermont car shops understand that even the impression of taking advantage of a customer damages their reputation and harms them in the long run.

Especially at Christian Brothers Automotive, we are problem-solvers looking to help out our customers. We are a faith-based company operating by the Golden Rule. Our mission statement is simple: We seek to glorify God by providing ethical and excellent automotive repair service for our customers.

2. Only the dealership can perform certain car repairs

The Myth:

The dealership has a better understanding of each particular automobile’s needs. Foreign and luxury vehicles especially need to be serviced by the dealership. The dealership also offers discounts other shops can’t (or won’t).

The Truth:

Our Clermont car shop has the equipment necessary to perform diagnostics and repairs on all makes and models. This includes BMW, Lexus, Volkswagen, and Mercedes.

Our professional, ASE-certified technicians have decades of combined experience repairing European and other foreign vehicles, and we can often do the same work at a lower cost than the dealerships charge.

Furthermore, our shop regularly offers discounts and coupons to guests, as well as a free courtesy inspection with almost every service. We have an industry-leading, 2-year/24,000-mile Nice Difference Warranty. We intend to give you the best benefit possible.

3. Only the dealerships employ the best auto mechanics

The Myth:

Dealerships have better mechanics, better tools and better customer service than independent auto repair shops. When you bring your vehicle into a dealership, you’re paying more to receive the best service possible.

The Truth:

Auto repair technicians, just like any professionals, range in skill and experience. The dealerships do not have exclusive rights to the “best of the best” repair experts. Our technicians are ASE-certified and go above and beyond to provide remarkable customer service every time.

When you come into our Clermont shop for car service, we first ask questions to determine your specific needs and circumstances. Our staff then performs several diagnostic tests to find out all potential repairs and replacements. We always provide written estimates free of charge and explain recommendations in clear detail.

Trust the Nice Difference at our Clermont shop

With a complimentary shuttle service, comfortable lounge area (including free Wi-Fi) and the friendliest staff in town, you’ll be sure to see the Nice Difference every time you come into our Clermont shop!

Don’t fall victim to the rumors and myths. Trust our myth-busting experts to tell you the truth about your vehicle. To schedule an inspection or car repair today, call Christian Brothers Automotive in Clermont, Florida. Discover the nice difference!