What to Expect With a Computer Diagnostic Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Decoding Your Check Engine Light
The appearance of the check engine light can be unsettling, but it's important not to ignore it. This warning light indicates that your vehicle’s onboard computer has detected a malfunction within one of its many systems. The problem could be as simple as a loose gas cap or as significant as a failing catalytic converter. Guessing what it means is not only frustrating but can lead to more serious and expensive damage.
Our advanced diagnostic tools are designed to communicate directly with your vehicle's computer, retrieving the specific trouble codes that triggered the light. This allows us to accurately diagnose the root cause and recommend the exact repairs needed. Don't let your check engine light cause stress; bring your vehicle to Christian Brothers Automotive Cascade Township for an expert diagnosis and a clear path to a solution.
A Commitment to Quality You Can Trust
Christian Brothers Automotive Cascade Township is dedicated to providing a different kind of auto repair experience. Our team in Grand Rapids is proud to carry on this tradition of excellence. We’re not just fixing cars; we’re building relationships with our customers based on integrity, reliability, and trust. Our expert technicians are dedicated to performing every repair and maintenance service with the highest standards of quality. Whether it's a simple oil change or a complex engine repair, we use only premium parts and follow best practices to ensure long-lasting results.
To back our commitment, all our services are covered by our 3-year/36,000-mile Nice Difference® warranty. When you choose Christian Brothers Automotive Cascade Township, you can be confident that your vehicle is in the hands of professionals who truly care.
Is there a warning light on your dashboard? Our auto repair experts in Grand Rapids use state-of-the-art computer diagnostics to identify problems fast. Book a service online or call (616) 739-6096.
Your Local Christian Brothers Amenities
FAQs
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Q. "What does computer diagnostics test in my vehicle?"It tests the important components of your vehicle such as brakes, engine, transmission, etc. This allows for an accurate diagnosis of your vehicle and saves time and money for both you and the technician.
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Q. "How long does it take for computer diagnostics to be completed?"Computer diagnostics only take a few minutes to diagnose any problems within your vehicle. However, the time to repair these problems will range. Your local Christian Brothers can perform a diagnosis for you and will be able to give you a time estimate to repair your vehicle.
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Q. "How often do I need a computer diagnostic?"This varies. Whenever you take your car in for scheduled maintenance or if your vehicle is having issues, we will run a diagnostic to determine any issue with your vehicle
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I became a customer a few months ago shortly after purchasing my Van. It is great to have found an auto service that i can trust. Parts that i thought needed to be replaced were still good. Thank you for the convenient shuttle service too"
- JK