What to Expect With an Alignment
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
If you're concerned about the tread on your tires, we recommend the “penny test” to check your tread depth. Simply insert a penny into your tire's tread groove with Lincoln's head upside down and facing you. If you can see all of Lincoln's head, your tread depth is less than 2/32 inch and it's time to replace your tires.
Frequently Asked Questions
How long does an alignment usually take?
An alignment visit typically takes about an hour once your vehicle is in the service bay. Timing can vary if we find worn parts that need attention or if you combine alignment with other maintenance. Our team keeps you updated so you can decide whether to wait or use our shuttle.
How will I know if I really need alignment?
We start with an inspection and precise measurements, then review the results with you before any work is done. If readings are within specification and your symptoms point elsewhere, we explain that. Our goal is to recommend alignment only when it is truly appropriate for your vehicle.
How often should I get my alignment checked?
Many drivers benefit from an alignment check every year or two, or after a significant impact such as a pothole or curb strike. If you drive frequently across town on rough roads, you may choose to check more often. We can help tailor a schedule to your driving habits.
Can you check the alignment when I buy new tires?
Yes, checking alignment when you install new tires is a smart way to protect that investment. We can measure alignment around the time of tire replacement and make adjustments if needed. This helps the new tires wear evenly and gives you the best chance at getting their full life.
Is your alignment work covered by a warranty?
Our alignment-related work is supported by our industry-leading warranty on covered services. We are happy to explain what is included when we write your estimate so you know how you are protected. This coverage reflects our commitment to standing behind our workmanship for our guests.
Schedule your diagnostic online or call (512) 607-7623 for a jargon-free assessment!
Your Local Christian Brothers Amenities
FAQs
-
Q. "What is the difference between a wheel alignment and a wheel balance?"Wheel alignment is the term for how your wheels sit when mounted to your car and wheel balancing is what’s done to perfectly balance the weight of a tire and wheel assembly so that it travels evenly.
-
Q. "How often should I get a wheel alignment?"We recommend every 6,000 miles or when you experience signs of misalignment.
-
Q. "What causes bad alignment?"Normal wear and tear can eventually cause your car to come out of alignment, but perhaps a more sudden occurrence would be things like hitting potholes, bumping curbs, or even minor accidents. Click here to read more on the causes and consequences of bad alignment.
-
Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
-
Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
-
Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
-
"I just experienced awesome service. went there to get my wife's car inspected. I was immediately helped by sweta who was exceptionally sweet and helpful. this was my first visit and from now on they are my go to. very impressed. thank you."
- John