Our Wheel Alignment Inspection Process
Your appointment may begin with an inspection to determine whether the wheel angles fall within original manufacturer settings. Our technicians use manufacturer-equivalent equipment to evaluate the alignment and look for tire or suspension conditions related to your concern.
We send you a Digital Vehicle Inspection report by text, including photos or videos from the inspection. A service advisor then reviews the findings and recommended work with you. We receive your approval before performing the work or scheduling repairs.
If worn or damaged suspension components prevent proper alignment, the inspection helps us determine which work should come first rather than assuming an alignment alone is the answer.
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
See the Conditions Behind Our Recommendations
Your texted Digital Vehicle Inspection report gives you a visual record of relevant vehicle conditions. Photos or videos can show tread condition and suspension findings considered during the alignment evaluation.
Our service advisor explains what we found and which work we recommend. This review keeps the diagnosis separate from approved repairs, giving you time to consider the findings before authorizing service.
Customer Care During Your Service Visit
Kevin and Sonia Pruitt own and operate Christian Brothers Automotive Blue Valley. We explain your vehicle’s condition in straightforward terms, whether the visit leads to an alignment or further inspection.
We offer complimentary local shuttle transportation to help you plan around your appointment. If you choose to wait, our waiting area includes Wi-Fi.
Covered repairs are backed by the Nice Difference® warranty for 3 years or 36,000 miles, whichever occurs last. Coverage depends on the repair and the applicable warranty terms, so we can explain how the warranty applies to approved work.
Wheel Angles Measured During Alignment Service
Our technicians use the latest computerized alignment technology to evaluate camber, caster, and toe. Camber is the inward or outward tilt of a wheel when viewed from the front. Caster describes the steering-axis angle from the side, while toe describes whether the wheels point inward or outward when viewed from above.
These measurements relate to steering stability, straight-line tracking, and how the tires contact the road. When adjustment is appropriate, we set the applicable wheel angles according to original manufacturer settings.
Our Wheel Alignment Services include:
- Basic alignment check
- Front-end alignment
- Four-wheel alignment
- Thrust angle alignment
The appropriate service depends on the vehicle configuration and inspection findings. We don’t select an alignment type until we’ve evaluated the vehicle.
Tire & Suspension Conditions Affect Alignment
Irregular tread patterns can provide useful evidence during an alignment evaluation. Tire and suspension condition, steering behavior, and wheel-angle measurements help us determine what service to recommend.
Worn suspension components can keep a vehicle from holding its alignment settings. An alignment doesn’t repair a worn component or damaged tire, which is why we provide suspension repairs and tire services alongside wheel alignments.
Our free courtesy inspection reviews major vehicle systems, including the suspension and tires. We use those observations to identify conditions that may affect steering, tracking, or alignment results.
Get Clear Answers About Your Alignment Concern
An alignment inspection can identify why your vehicle pulls, the steering wheel sits off center, or the tires are wearing unevenly. We’ll evaluate the vehicle and explain the recommended work before requesting repair approval.
Alignment pricing is provided by quote rather than as a fixed published price. The vehicle’s condition and any related tire or suspension repairs affect the scope of service. Our contact form allows you to request a quote or schedule an appointment.
Call (913) 364-9024 to schedule your wheel alignment evaluation in Overland Park.
When to Arrange an Alignment Inspection
Arrange an evaluation when the vehicle consistently pulls to one side, the steering wheel remains off center during straight-line travel, or tire wear becomes uneven. Changes in steering, suspension, or tire condition are also reasons to schedule an inspection.
There isn’t one routine mileage interval that applies to every vehicle. The manufacturer’s maintenance guidance provides the vehicle-specific reference for periodic inspections.
Our ASE-certified technicians can assess alignment-related concerns through our free courtesy inspection. When the findings call for additional work, we provide wheel alignment, tire, and suspension services.
Your Local Christian Brothers Amenities
FAQs
-
Q. "What is the difference between a wheel alignment and a wheel balance?"Wheel alignment is the term for how your wheels sit when mounted to your car and wheel balancing is what’s done to perfectly balance the weight of a tire and wheel assembly so that it travels evenly.
-
Q. "How often should I get a wheel alignment?"We recommend every 6,000 miles or when you experience signs of misalignment.
-
Q. "What causes bad alignment?"Normal wear and tear can eventually cause your car to come out of alignment, but perhaps a more sudden occurrence would be things like hitting potholes, bumping curbs, or even minor accidents. Click here to read more on the causes and consequences of bad alignment.
-
Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
-
Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
-
Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
-
"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.