How Our AC Service Works
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
R-134a & R-1234yf Refrigerants
Vehicle air conditioning systems use different refrigerants, including R-134a and R-1234yf. The correct refrigerant depends on the vehicle, and each type requires compatible materials and service equipment. Mixing refrigerants can contaminate the system and interfere with proper service.
R-1234yf, also called HFO-1234yf, is mildly flammable and uses unique professional-service fittings that help prevent cross-contamination. It has a global warming potential of 4, compared with 1,430 for R-134a. Global warming potential measures how strongly a gas traps heat in the atmosphere.
Federal requirements apply to refrigerant-handling equipment used for paid motor vehicle air conditioning service. Accounting for the vehicle’s refrigerant type is therefore an essential part of determining the equipment, materials, and service the system needs.
AC Services at Christian Brothers Automotive Germantown
Our AC Services cover diagnostics, repairs, and general maintenance for every vehicle that comes through our doors. Whether you’re dealing with a refrigerant recharge, a compressor replacement, or a condenser repair, proper diagnosis determines the right scope of work. We use the latest diagnostic technologies to identify the exact issue before recommending a solution.
Our inspection identifies the vehicle-specific issue before we recommend repairs. We provide this service for all makes and models.
What Determines Car AC Repair & Replacement Cost
The cost of AC service depends on what our inspection finds and which parts or procedures the vehicle needs. A refrigerant service has a different scope from repairing a leak, replacing a compressor, repairing a condenser, or completing an AC replacement.
The refrigerant type also affects the equipment and materials required for the job. Before you decide whether to approve work, the diagnostic evaluation establishes the repair scope and gives you a clear explanation of the findings.
Our AC Diagnostic & Repair Process
Every AC service at Christian Brothers Automotive Germantown starts with a thorough diagnostic evaluation using the latest diagnostic technologies. We don’t guess at the cause. We find it. Components our technicians may evaluate include:
- The compressor, condenser, evaporator
- Refrigerant levels
- Hoses and seals
- The blower system
As part of every visit, you’ll receive a complimentary Digital Vehicle Inspection with actual photos of your vehicle. You’ll see what we see. Once the inspection is complete, we explain our findings in plain language and get your approval before any work begins. No surprises, no pressure.
After you approve the repair, our ASE-certified technicians complete the work using manufacturer-quality parts. We then perform a final assessment before returning the vehicle to you.
We also work with major extended warranty providers. When extended warranty coverage applies, we confirm that coverage before approved work begins.
Call (901) 883-7358 or contact us for AC diagnostics, repair, or maintenance.
Memphis Heat & Your Vehicle’s AC System
An AC inspection before or early in the warm-weather season can identify developing concerns before you depend on the system for daily cooling. The evaluation can assess refrigerant levels and system performance rather than waiting for cooling to stop completely.
Your vehicle’s AC system also removes moisture from cabin air used by window defogging functions. Reduced AC performance can make defogging less effective and affect visibility in humid conditions. AC maintenance therefore addresses both cabin comfort and system performance.
At Christian Brothers Automotive Germantown, we serve drivers throughout the Memphis area and the Germantown, Tennessee, community with seasonal inspections before peak warm weather arrives.
Common AC Problems Memphis Drivers Encounter
Watch for these common symptoms:
- Warm air from vents: Often points to low refrigerant from a slow leak, a failed compressor, or a clogged expansion valve
- Weak or no airflow: Commonly indicates a faulty blower motor, a clogged cabin air filter, or blocked ducts
- Musty or mildew odors: Typically suggest bacterial growth in the evaporator area, which can be addressed with cleaning and treatment
- Rattling or grinding when the AC turns on: Often points to a failing compressor or a loose component
- Fluid under the front of the vehicle: May indicate a refrigerant leak, though condensation drips from normal AC operation are common and aren’t a concern
Because these symptoms can have overlapping causes, professional diagnosis pinpoints the source before you make a repair decision.
Your Local Christian Brothers Amenities
FAQs
-
Q. "Why won't my A/C blow cold air?"If you notice any fluid under your car it may be due to a leak within your A/C system. However, issues can range from the fan not working properly to needing a recharge. Click here to find out all the potential reasons your vehicle's A/C is not working properly.
-
Q. "Can I Recharge A Failing AC Myself?"It is possible if you have the proper knowledge and equipment, however, you may want to turn to a professional to avoid damage to your system. Click here to learn more about the dangers of at-home vehicle A/C recharges.
-
Q. "How Does Outside Heat Affect My AC?"The hotter it is outside, the harder the air conditioning in your vehicle has to work. Rising outside temperatures put extra strain on your entire vehicle and its cooling system, from the battery and belts to hoses and fluids, requiring each part to work overtime to keep your vehicle cool. The result of extreme spikes in temperatures may even require you to replace your air filter sooner, along with other various components that ensure your car’s cabin remains comfortable. Click here to learn more about what you can do to protect your car's A/C in the heat.
-
Q. "Warning signs my AC needs service?"Warning signs your AC needs maintenance includes a foul odor, noticeable airflow change, change in cooling, and loud noises when AC is on. Click here to learn more about Common Air Conditioning Problems & Solutions.
-
Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
-
Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
-
"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.