What to Expect With Transmission Services
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: Henry Ford coined the term 'tune-up' while developing his initial automobile prototype.
Why Germantown Drivers Choose Us for Transmission Service
Plenty of shops can fix a transmission. Fewer explain what’s wrong in plain language, hand you photo and video evidence before touching your car, and back their work with a warranty that travels with you nationwide. Here’s what sets Christian Brothers Automotive Germantown apart:
- Transparency: We explain every service in plain language before work begins: no technical jargon, no surprises.
- Personalized Service: Our owner/operators are on-site to answer your questions and stay accountable for the work we do.
- Convenience: Relax in our comfortable waiting area with free WiFi, or let us drop you off with our complimentary shuttle service while we handle your vehicle.
- Nice difference.® Warranty: Every repair is backed by our Nice difference.® warranty: 3 years or 36,000 miles, whichever comes first, honored at any Christian Brothers Automotive location nationwide.
- Extended Warranty Coverage: We work with all major extended warranty providers. Let us know your coverage when you schedule, and we can confirm what’s included before any work begins.
How Our Transmission Service Process Works
From the moment you drop off your vehicle, you stay in the loop. Here’s what to expect:
- Initial Inspection: Our team examines your transmission using manufacturer-grade diagnostic equipment, giving us a clear picture of what’s happening before we recommend anything.
- Diagnosis: We identify the root cause, not just the symptoms, so repairs address the actual problem.
- Digital Inspection Report: We send you a digital vehicle inspection (DVI) report by text with pictures and videos of our findings. You review everything and approve the work before any service begins: no phone tag, no guessing.
- Execution: Our transmission mechanics in Memphis carry out the approved services with precision and care.
- Final Assessment: Before you leave, we perform a detailed check to confirm everything is functioning as expected.
Frequently Asked Questions
How Much Does Transmission Repair Cost?
Costs vary based on your vehicle’s year, make, and model, as well as the extent of the damage. A seal replacement or sensor fix runs significantly less than a full rebuild or complete replacement. The most accurate way to get a number is to bring your vehicle in for a diagnosis. We’ll walk you through our findings and give you a clear estimate before any work begins.
What’s the Difference Between a Transmission Fluid Change & a Full Flush?
A fluid and filter change drains only the fluid from the pan, typically replacing around 5 to 7 quarts. A full transmission flush drains the entire system, roughly 12 to 22 quarts, removing far more accumulated contaminants. A flush is generally the better choice for vehicles due for more thorough maintenance. Our team can recommend the right service based on your vehicle’s age, mileage, and driving habits.
What Does Automatic Transmission Service Include?
Automatic transmission service typically involves draining the fluid from the pan, replacing the filter and pan gasket, and refilling the system with fresh automatic transmission fluid. This routine maintenance helps keep gear shifts smooth and helps prevent buildup that wears down internal components. How often you need it depends on your vehicle and how you drive. We’ll give you a personalized recommendation when you come in.
Do You Work with Extended Warranty Providers?
Yes. We work with all major extended warranty providers. When you schedule your appointment, let us know about your coverage, and we can confirm what’s included before any work begins.
Is There a Shuttle Available While My Vehicle Is Being Serviced?
Yes. We offer complimentary shuttle service so you can get on with your day while we work on your vehicle. A comfortable waiting area with free WiFi is also available if you’d prefer to stay.
Schedule Your Transmission Service in Germantown Today
Whether you’re dealing with an urgent transmission problem or just keeping up with routine maintenance, Christian Brothers Automotive Germantown is ready to help. Our certified technicians serve drivers throughout Memphis and Germantown with honest diagnostics, transparent pricing, and repairs backed by our Nice difference.® warranty.
Don’t let transmission trouble disrupt your day. Call us at (901) 883-7358 or schedule an appointment online.
Your Local Christian Brothers Amenities
FAQs
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Q. "What factors determine the price of transmission repair?"Many different factors go into determining costs of transmission repair. The major factor is what type of vehicle you drive. The year, make and model of the car, determine how much parts and labor will cost. Another factor is how much damage the transmission has sustained. Your transmission should last a minimum of 100,000 miles by servicing your transmission on a regular basis.
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Q. "What does automatic transmission service include?"Fluid is first drained from the pan during an automatic transmission service. A new transmission filter is installed with a new pan gasket once the pan has been removed. Finally, fresh automatic transmission fluid (ATF) is used to refill the vehicle.
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Q. "Is there a difference between a transmission fluid change and flush?"During a transmission fluid and filter change, it’s only the fluid in the pan that is drained and replaced with new ATF. Four to five quarts of fluid will typically be replaced in this process, while nine to thirteen quarts are replaced during a full transmission fluid flush. The difference in amounts is because the complete flush drains the entire system.
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.