How Your Oil Change Visit Works
We’ve designed the service process so you don’t have to rearrange your day. Contact us to schedule an appointment, drop off your vehicle, and take our complimentary shuttle wherever you need to go. While our technicians work, they’ll text you a Digital Vehicle Inspection report with photos, videos, and recommendations.
A service advisor can review the findings with you, or you can approve recommendations directly through the inspection report. At checkout, your technician walks you through every finding before you pay. Approved work is then performed or scheduled. No surprises, no guesswork.
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Tire Rotation During Routine Maintenance
An oil change is a practical time to check whether your vehicle is due for a tire rotation, but tire rotation isn’t automatically included with an oil and filter change. Rotating tires according to the manufacturer’s guidance helps reduce irregular wear and supports tire life and fuel efficiency.
The National Highway Traffic Safety Administration advises rotating tires every 5,000 to 8,000 miles when the vehicle manufacturer recommends it, or sooner if uneven wear appears. Vehicles with different front and rear tire sizes aren’t always candidates for rotation, so follow the manufacturer’s guidance for your vehicle.
The Nice Difference Warranty
Our Nice Difference Warranty covers qualifying repairs performed by Christian Brothers Automotive Fall Creek for 3 years or 36,000 miles, whichever occurs later. The coverage is honored at Christian Brothers Automotive Fall Creek locations nationwide.
Fluid Checks Between Maintenance Visits
Regular vehicle upkeep includes monitoring fluid levels, tire pressure, and brakes. Fluids to check include:
- Engine oil
- Windshield washer fluid
- Coolant
- Brake fluid
- Power steering fluid
For accurate readings, park the vehicle on level ground and follow the manufacturer’s instructions. Engine oil and many underhood fluids are generally checked with a cold engine unless the manufacturer specifies otherwise.
Choosing the Right Oil for Your Vehicle
Not every engine needs the same oil. The owner’s manual identifies the recommended oil type and service guidance based on the engine design, driving conditions, and intended service intervals. Understanding the differences between oil types helps you know what to expect at check-in, so you can make the right call without feeling pressured at the counter.
Conventional, Blend, & Full-Synthetic Oil
We offer conventional, blend, and full-synthetic oil changes to match whatever your engine requires. Conventional oil, derived from crude oil, performs well for many standard engines. Synthetic blend combines conventional and synthetic base oils for improved performance at a mid-range cost. Full-synthetic oil is designed for demanding conditions, resists breakdown, and is specified by manufacturers for many modern engines.
Your manufacturer’s recommendation accounts for your engine design, driving conditions, and intended service intervals. Our technicians follow those recommendations rather than defaulting to a single option. Every oil and filter change includes a new oil filter, so clean filtration starts fresh with every service. If you want to go longer between changes, we can also discuss additives to extend the life of your oil changes.
Starting Your Oil & Filter Change Visit
Contact us to schedule an appointment and drop off your vehicle for its oil and filter change, diagnostics, and inspection. Our free shuttle service is available during your visit.
How Often to Change Your Oil
Your owner’s manual is the most reliable guide for oil-change timing because its recommendations account for the vehicle’s engine design, driving conditions, and intended service intervals. Our technicians follow those manufacturer-directed recommendations instead of applying one mileage interval to every vehicle.
Many newer vehicles include a dashboard oil-life monitor that tracks service needs based on operating conditions. Follow the manufacturer’s oil-service recommendation and use the monitor as vehicle-specific guidance. A visual check of the oil alone doesn’t establish the correct service interval.
Engine Air-Filter Inspection
The engine air filter should be inspected during oil-change maintenance because it supports the engine’s air intake system. Replacement is appropriate when the filter is leaking, torn, water-soaked, oil-soaked, restricted, or showing other signs of wear. Otherwise, annual replacement is a useful general maintenance guideline, subject to the manufacturer’s recommendations and the vehicle’s operating conditions.
Your Local Christian Brothers Amenities
FAQs
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Q. "What happens if I wait too long for an oil change?"Your oil helps lubricate and absorb heat within your engine. If you wait too long to get an oil change, your engine will eventually have severe and costly issues. Luckily oil changes are relatively inexpensive and have a quick service time. Click here to learn more about the consequences of not replacing your vehicle's oil.
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Q. "What type of oil should I get for my vehicle?"This depends on what vehicle you drive. Each type has its own benefits such as life expectancy or price. If you are unsure what type of oil is right for your car, we can help you determine the best option for you.
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Q. "How much oil does my vehicle require?"Most vehicles hold between 5 and 8 quarts, but it largely depends on the size of your engine.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.