What to Expect With a Computer Diagnostic Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Frequently Asked Questions
What does a car diagnostic check involve?
A car diagnostic check uses professional tools to scan your vehicle’s systems for error codes and performance issues. These tests can spot problems that aren’t yet obvious or help pinpoint the reason behind warning lights and odd behavior.
How long does a diagnostic test usually take?
The diagnostic process generally takes between 30 minutes and an hour, based on the issue’s complexity. Additional tests or a test drive might mean your visit is slightly longer, but improved accuracy is always our priority.
Do I need a diagnostic if my check engine light is on?
Yes, a check engine light means your vehicle’s system detected a problem. Scheduling a diagnostic check reveals the specific cause so you can address any issues early and avoid major repairs later.
Will I get an estimate before any repairs are made?
We always explain our findings and offer clear recommendations with any cost estimates before you approve any service. You maintain full control over which services move forward, with no surprises or pressure.
Does Colorado Springs have any unique vehicle requirements?
Vehicles in Colorado Springs may need to meet specific emissions standards under state regulations. Our diagnostic process can help reveal problems that could impact your test results, so you can stay compliant and avoid inspection delays.
Contact Us to Schedule Your Car Diagnostic
Choosing Christian Brothers Automotive Woodmen & Powers means professional diagnostics without the stress. We provide clear answers in simple language, backed by our industry-leading warranty. Our neighborly team ensures you make confident decisions while enjoying a comfortable, welcoming environment.
Don’t ignore warning lights or unusual sounds. Our team is ready to help you restore your vehicle’s reliability, safety, and performance with expert care.
Call (719) 745-7972 or book online now to request your diagnostic appointment.
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FAQs
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Q. "What does a vehicle test do?"
Today’s vehicles are more advanced than ever. They’re essentially computers on wheels, with complex systems controlling everything from performance and safety to comfort and efficiency. When a warning light comes on or something feels off, our testing process takes a deep dive into these systems to identify the real issue, not just a surface-level code. This thorough approach goes far beyond a quick parts-store scan and helps ensure repairs are accurate, effective, and long-lasting.
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Q. "How long does a vehicle test take?"We believe in doing things right, not rushing through them. While some tests can be completed quickly, others take more time, depending on the concern. Our priority is accuracy, so you can feel confident in the results and the next steps. We’ll always keep you informed along the way, giving you peace of mind on the road to the people and places that matter most.
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Q. "When should I get a vehicle test?"
Vehicle testing is essential anytime a warning light comes on, your vehicle feels different, or during routine maintenance visits. Regular testing helps catch small issues before they become bigger problems, keeping your car safe, reliable, and running at its best.
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"Everyone is always so courteous and professional. I will continue to bring my Suv here for services.!"
- Terri S.