What to Expect With a Brake Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
What to Expect from Our Brake Repair Services
At Christian Brothers Automotive Western Wake, we aim to earn your trust by ensuring you are completely comfortable with the repair process and understand exactly what needs to be done and why.
Here's what you can expect:
- Comprehensive Inspection: We thoroughly examine the brake system, including pads, rotors, calipers, and brake fluid.
- Transparent Diagnosis: We explain all findings and repair options without technical jargon.
- High-Quality Parts: We use manufacturer-approved parts to ensure optimal performance.
- Customer Approval: No work is done without your informed consent, ensuring you have the final say.
- Efficient Repair: Our expert technicians promptly address issues, minimizing your vehicle's downtime.
Understanding the importance of routine brake maintenance is crucial for ensuring the ongoing safety of your vehicle. Our technicians will walk you through the recommended maintenance schedule for your brakes, highlighting factors such as wear and tear, driving habits, and typical Apex road conditions that may affect your braking system. We emphasize empowering our clients with knowledge about their vehicle's needs for more informed decision-making.
Why Choose Us for Your Brake Care Needs?
Choosing Christian Brothers Automotive Western Wake for your brake repair needs in Apex means choosing peace of mind. Our services go beyond just fixing brakes. We offer value-added benefits that make a real difference, like our comprehensive warranty and complimentary shuttle service to make your visit as convenient as possible.
Here's how we set ourselves apart:
- Commitment to Transparency: Our customer education approach ensures you're never left in the dark.
- Neighborhood Atmosphere: We treat you like a neighbor, welcoming you into a friendly and comfortable environment.
- Convenience First: Enjoy owner/operators on-site and complimentary shuttle services.
- Reliable Workmanship: Our industry-leading warranty reflects the quality of our services.
At Christian Brothers Automotive Western Wake, we are driven by honesty, integrity, and a sincere commitment to our community. Our philosophy is that when you trust us with your vehicle, you trust us with your safety, and we don’t take that responsibility lightly. We're proud to be a part of the Apex community, contributing to its safety by ensuring that every brake system we repair or inspect is roadworthy and reliable.
Contact us at (984) 232-6418 or online for expert brake inspections, repairs, and replacements in Apex, NC.
FAQs
-
Q. "Why is my ABS light on?"
-
Q. "How long will my brake pads last?"
-
Q. "When do I need to change my brake fluid?"
-
Q. "Do you offer a warranty?"
-
Q. "What is a Digital Vehicle Inspection?"
-
Q. "Can you provide service under my extended warranty?"
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
-
"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.