What to Expect With a Computer Diagnostic Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
FAQs
How long does a car diagnostic typically take?
Most diagnostic checks take between 30 minutes and an hour, depending on the complexity of the issue and the type of vehicle. We always discuss the timeline with you upfront.
What will I find out from a diagnostic service?
You’ll learn the cause of warning lights, abnormal sounds, or performance changes. We provide a clear explanation of the findings, any recommended next steps, and an honest assessment of what’s urgent and what can wait.
Can I drive my car with the check engine light on?
Some issues may allow you to keep driving, but others require prompt attention to avoid damage or roadside breakdown. A professional diagnostic pinpoints the exact reason so you can make an informed choice.
What makes your diagnostic process different?
We combine advanced equipment with personal communication and a focus on customer education. Our team walks you through every finding and respects your decisions, without pressure or technical talk.
Do you work with all makes and models?
Our team services nearly every vehicle brand, from domestic to imported models. If you have questions about your car, call ahead and we’ll confirm how we can help.
Take the Next Step—Book a Car Diagnostic
Put uncertainty behind you and let our friendly team at Christian Brothers Automotive West Road deliver clear answers with trusted car diagnostic service. Reach out now to schedule or ask questions. Our Houston auto professionals will guide you every step of the way, giving you peace of mind, accurate information, and a partner you can count on for vehicle care.
Get in touch with our team for honest, reliable diagnostics. Call us at (713) 893-1845 or book your appointment online.
Your Local Christian Brothers Amenities
FAQs
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Q. "What does computer diagnostics test in my vehicle?"It tests the important components of your vehicle such as brakes, engine, transmission, etc. This allows for an accurate diagnosis of your vehicle and saves time and money for both you and the technician.
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Q. "How long does it take for computer diagnostics to be completed?"Computer diagnostics only take a few minutes to diagnose any problems within your vehicle. However, the time to repair these problems will range. Your local Christian Brothers can perform a diagnosis for you and will be able to give you a time estimate to repair your vehicle.
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Q. "How often do I need a computer diagnostic?"This varies. Whenever you take your car in for scheduled maintenance or if your vehicle is having issues, we will run a diagnostic to determine any issue with your vehicle
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"i PULLED OUT OF MY DRIVEWAY, TURNED ON MY LIGHTS, AND IT WAS STILL DIM. ONE OF MY HEADLIGHTS WAS OUT. IT WAS DARK SO I DROVE WITH MY BRIGHTS ON TILL I GOT TO CHRISTIAN BROTHERS. NICK TOOK MY KEYS AND SAID HE WOULD SEE WHAT HE COULD DO. THE NEXT THING I KNO"
- Susie