What to Expect With an Exhaust System Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: There’s more ways to save money on gas than at the gas station. Clean filters and properly inflated tires help to keep cars running more fuel efficiently.
Frequently Asked Questions
Is it safe to keep driving with an exhaust leak?
It is generally not a good idea to ignore an exhaust leak, especially if you smell fumes inside the vehicle. Leaks can allow gases to enter the cabin and may also affect engine performance. We recommend having any suspected leak checked promptly so we can explain your options.
How do you figure out what my exhaust needs?
We start by listening to your concerns, then perform a visual inspection of the exhaust from front to back. Our ASE-certified technicians look for rust, loose connections, and damage, and may conduct additional checks if needed. We then review what we found with you before suggesting any exhaust repair.
Will you explain muffler repair costs before you start?
Yes, we always review recommended repairs and pricing with you before any work begins. You will receive a clear explanation of what each item involves and why it is suggested. Our goal is for you to understand and approve the plan so there are no surprises.
How long does exhaust repair usually take?
Timing depends on the specific issue, parts availability, and how busy the shop is that day. Some repairs can be completed the same day, while more extensive work may take longer. We provide an estimated timeframe up front and offer shuttle service to help you manage your day.
What kind of warranty do you offer on exhaust work?
Our exhaust and muffler repairs are backed by an industry-leading warranty that reflects our confidence in the quality of our work. We will explain the specific coverage that applies to your repair when you approve the estimate. This helps protect your investment long after you leave our shop.
To schedule exhaust or muffler service with our team at Christian Brothers Automotive Wake Forest, call (984) 230-3862 or contact us online.
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FAQs
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Q. "Why is smoke coming out of my exhaust system?"You are able to locate the problem based on the color of the smoke. Take a look at this article to identify the potential issue based on the color.
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Q. "How do I tell if my exhaust system is leaking?"If you are experiencing a rumbling engine noise, a decreased fuel economy, or a vibrating gas pedal, this could be a sign that you have an exhaust system leak.
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Q. "How do I tell if something is wrong with my muffler?"Some common signs of muffler issues include: abnormally loud noise, strong fumes, and loss in fuel economy or power.
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Q. "What is the purpose of my vehicle's muffler?"The muffler is responsible for tuning your engine's noise and helps balance fuel efficiency and power. Some like a louder more powerful car, while others prefer a quiet and efficient drive. It is up to your personal preference what type of muffler is best for you. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.