1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Accountability Built Into Every AC Repair
Two things separate a trustworthy AC shop from one that guesses and bills: showing you what they found, and standing behind what they fix. We do both.
Digital Vehicle Inspection: After our ASE-certified technicians inspect your AC system, we text you a DVI report with photos and videos of every finding and recommendation. You see what we see. From your smartphone, you can approve or deny any recommended service before work begins.
Nice Difference Warranty: Every repair we perform is backed by our Nice Difference Warranty: 3 years or 36,000 miles, whichever comes first. If you’re traveling and need warranty service, any Christian Brothers Automotive location nationwide can honor it.
AC System Problems We Diagnose & Repair
Car AC issues can stem from a single failed component or a combination of problems across the system. Our technicians are equipped to identify and repair the full range of AC system failures:
- Clogged or leaking condenser
- Improper refrigerant level or refrigerant cross-contamination
- Damaged AC compressor or compressor clutch problems
- Unresponsive pressure switches
- Broken belt
- Moisture and debris in filters
- Leaks anywhere in the AC system
- AC control head malfunctions
- Blower motor issues
- Expansion valve and orifice tube problems
If your vehicle is showing symptoms you don’t recognize, our diagnostic process is built to find the root cause rather than replace parts until something works.
AC Running but Not Cooling? Start Here
Before bringing your vehicle in, a few quick checks can help narrow down the problem and give our technicians a useful starting point.
Check the Cabin Air Filter: A dirty or clogged cabin air filter restricts airflow through the vents and reduces cooling performance noticeably. If it hasn’t been replaced in a while, that’s the first thing to look at.
Confirm Temperature and Mode Settings: Make sure the AC system is set to the correct temperature and that the mode isn’t set to recirculate or defrost unintentionally. It sounds basic, but it’s a common source of confusion.
Look Under the Vehicle: Check the ground beneath your car for visible fluid after the AC has been running. Some pooling is normal condensation from regular AC operation and typically collects near the passenger-side footwell. If you notice an oily residue, or if pooling is paired with warm air or reduced cooling, that’s worth having a technician look at.
Listen When the AC Engages: Unusual noises at the moment the AC switches on, or while it’s running, can help a technician narrow the diagnosis significantly. Make a note of when the noise occurs and what it sounds like.
If none of these steps point to an obvious fix, the underlying cause is likely refrigerant loss, an electrical fault, or a component failure inside the system. Professional AC system diagnostics are the appropriate next step.
Your Local Christian Brothers Amenities
FAQs
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Q. "Why won't my A/C blow cold air?"If you notice any fluid under your car it may be due to a leak within your A/C system. However, issues can range from the fan not working properly to needing a recharge. Click here to find out all the potential reasons your vehicle's A/C is not working properly.
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Q. "Can I Recharge A Failing AC Myself?"It is possible if you have the proper knowledge and equipment, however, you may want to turn to a professional to avoid damage to your system. Click here to learn more about the dangers of at-home vehicle A/C recharges.
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Q. "How Does Outside Heat Affect My AC?"The hotter it is outside, the harder the air conditioning in your vehicle has to work. Rising outside temperatures put extra strain on your entire vehicle and its cooling system, from the battery and belts to hoses and fluids, requiring each part to work overtime to keep your vehicle cool. The result of extreme spikes in temperatures may even require you to replace your air filter sooner, along with other various components that ensure your car’s cabin remains comfortable. Click here to learn more about what you can do to protect your car's A/C in the heat.
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Q. "Warning signs my AC needs service?"Warning signs your AC needs maintenance includes a foul odor, noticeable airflow change, change in cooling, and loud noises when AC is on. Click here to learn more about Common Air Conditioning Problems & Solutions.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.