What to Expect With a Suspension Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
FAQs
How do I know if my suspension needs repair or replacement?
Watch for signs like a rough ride, unusual noises, uneven tire tread, or changes in handling. A qualified technician can confirm if you need repairs or new parts with a detailed inspection.
What suspension parts wear out first?
Shocks and struts usually wear first because they absorb much of the road’s impact. Springs, bushings, and ball joints may also need replacement over time due to continuous use on rough roads.
Is it safe to drive with worn suspension parts?
Driving on worn or damaged suspension parts reduces control, extends stopping distance, and can cause your tires to wear quickly. Addressing repairs promptly keeps your vehicle safer and running better.
How long do most suspension repairs take?
Most suspension repairs or replacements are completed the same day, but the actual time depends on the extent of wear and part availability.
What maintenance helps extend my suspension’s life?
Regular inspections, tire rotations, and avoiding potholes help your suspension last longer. Early attention to noises or changes in performance can prevent more costly damage down the road.
Contact Our Team for Trusted Suspension Repair
Choosing Christian Brothers Automotive Springfield means safety and confidence. Our ASE-certified technicians provide honest answers and solutions tailored to Springfield’s unique roads. We care for your car with integrity, ensuring a smoother, more reliable ride for your family.
Ready to restore your smooth, safe ride?
Get started by calling our friendly Springfield team at (417) 240-8801 or book your service online today.
Your Local Christian Brothers Amenities
FAQs
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Q. "How do I know if my suspension needs service?"Signs that your car needs suspension service include braking problems, abnormal noises, and excessive bouncing. If you are experiencing any of these problems, we recommend getting your vehicle looked at by our professional technicians.
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Q. "What is the difference between shocks and struts?"While one of them will be found in every one of your vehicle’s tires, a vehicle will either have a shock or a strut at each wheel, never both. A shock cannot be used to replace a strut and a strut cannot be used to replace a shock. Which one does your vehicle have? Depends on the make and model. Learn more here.
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Q. "How often should I have my suspension system looked at?"We recommend that you have it looked at once a year or every 12,000 miles along with your regular scheduled maintenance. If you want to learn more about signs that your suspension is worn click here.
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I had an ALTERNATOR problem right before i was supposed to leave town and mark and his team were able to get me in RIGHT away and get me back on the road within just a few hours. Their RESPONSIVENESS and professionalism was amazing and i would highly recom"
- Ryan H