1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Fleet Services for Springfield & Battlefield
We serve local businesses, governmental organizations, and commercial organizations throughout Springfield and the surrounding area, including Battlefield, MO. Our fleet accounts cover vehicles of every class, from company cars to heavy-duty trucks, under a single service relationship. A mixed fleet with different makes, models, and vehicle types doesn’t require multiple shops or multiple points of contact. We handle it all at one location, with Lee and Jessie Grant on-site.
How Our Fleet Service Process Works
Our process keeps fleet managers informed at every step without requiring them to be present at the shop.
- Schedule: Call or book online. Describe what each vehicle is experiencing so our team can prepare before it arrives.
- Diagnostics and Inspection: We use the same diagnostic equipment as manufacturers to identify issues and determine next steps.
- DVI Report: We text a Digital Vehicle Inspection (DVI) report with photos and videos directly to your fleet contact.
- Review and Approve: A service advisor walks you through the findings, or you approve work directly from the DVI on your smartphone.
- Completion: Most work is completed immediately. When parts or scheduling require it, we coordinate around your fleet’s availability.
Warranty Coverage for Fleet Vehicles
The 3-year/36,000-mile warranty covers all work we perform and travels with the vehicle to any Christian Brothers Automotive location nationwide. For fleets whose vehicles move between cities, that multi-location coverage can help address a gap that shop-specific warranties may leave open. We also work with all major extended warranty providers. Confirm your fleet’s coverage when you contact us to schedule.
Why Proactive Maintenance Reduces Fleet Costs
A missed oil change interval or overlooked brake wear doesn’t stay a small problem on a high-use vehicle. Deferred maintenance compounds, and what could have taken an hour can pull a vehicle off the road for days. We notify fleet accounts ahead of time when maintenance checks are approaching, so service can be scheduled during low-demand periods rather than forced by a breakdown mid-shift.
We work quickly to keep your vehicles moving, and because each visit generates a documented DVI report, your fleet builds a service history that supports replacement decisions and resale value assessments over time.
Set Up Your Fleet Account in Springfield
If you manage vehicles for a business, government agency, or commercial organization in the Springfield or Battlefield area, we’re ready to build a customized service plan around your fleet. Lee and Jessie Grant are on-site and part of the team that serves each account. Free shuttle service is available for drop-offs, and our 3-year/36,000-mile warranty backs every repair we complete.
Call (417) 240-8801 or schedule online to get started. We’d be glad to talk through what fleet services in Springfield MO look like for your organization.
Your Local Christian Brothers Amenities
FAQs
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
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Q. "My car is make x and model x. Can you help me?"Yes! Christian Brothers Automotive has been providing reliable car maintenance and repair for over 40 years. Over that time, our professionals and ASE-certified technicians have handled a vast range of makes and models, and they continue to navigate the forefront of the auto industry’s technologies. If you own a vehicle from a major American or foreign car maker, we are ready to service it.
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Q. "Do you offer loaner vehicles or a shuttle service?"We understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go and even pick you up and bring you back.. Just select the shuttle service option when scheduling or let the service writer know when you call to make your appointment. For more information on our free shuttles, click here.
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Q. "Can I bring my own parts?"Yes, although we will not be able to offer our 3-year/36,000-mile warranty on these parts. Please reference this in your appointment details in the scheduler or when calling to make your appointment to ensure the shop is aware of your plans.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I had an ALTERNATOR problem right before i was supposed to leave town and mark and his team were able to get me in RIGHT away and get me back on the road within just a few hours. Their RESPONSIVENESS and professionalism was amazing and i would highly recom"
- Ryan H