How Your Driving Details Guide the Inspection
A useful service conversation starts with the details you notice from behind the wheel. Tell us when the symptom began, when it occurs, and whether the vehicle drives differently than normal.
A noise that appears only over bumps gives us different information than a vehicle that continually pulls on a level road. Changes during steering, braking, or turning can also guide the inspection and discussion.
Appointment availability can vary, so contact us to confirm the appropriate appointment for your concern. Your description helps us plan the visit without making assumptions before we inspect the vehicle.
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
A Free Courtesy Inspection of Major Vehicle Systems
Our free Courtesy Inspection provides an overview of major systems and visible vehicle conditions. It covers:
This broader view matters because a ride-quality complaint may appear alongside tire wear or another condition that deserves attention. The Courtesy Inspection adds context to the service conversation without treating every observation as a required repair.
See Inspection Findings in Actual Vehicle Photos
Our free Digital Vehicle Inspection provides actual photos of your vehicle while it’s being serviced. You can review visible findings connected to the recommendations instead of relying only on a verbal description.
We use those photos to help explain repair options and answer questions about what was observed. Suspension repair cost depends on the vehicle, the failed component, and any related work identified during inspection, so an accurate conversation requires information from the specific vehicle rather than a generic price.
Warning Signs That Call for a Suspension Inspection
A single symptom doesn’t identify the failed part, but changes in ride quality, handling, or tire wear warrant an inspection. Describe anything that feels or sounds different when arranging service.
Common suspension and alignment-related warning signs include:
- Repeated bouncing: The vehicle continues moving up and down after passing over a bump.
- Clunking or knocking: A noticeable noise occurs while traveling over bumps or uneven pavement.
- Pulling while driving: The vehicle drifts or requires ongoing steering correction.
- Uneven tire wear: Tread wears more heavily in certain areas or differs from tire to tire.
How Suspension Components Affect Wheel Alignment
A suspension inspection may involve several components rather than one fixed checklist. What we evaluate depends on the vehicle, its design, the reported symptoms, and the conditions visible during inspection.
Components commonly considered during diagnosis include:
- Shocks, struts, and coil springs
- Control arms and bushings
- Sway bar links
- Tie rods and related steering components
Replacing control arms or tie rods can affect wheel positioning, so wheel alignment may need to be evaluated after suspension or steering work. Whether alignment-related service is appropriate depends on the components involved and the vehicle’s condition.
Schedule Suspension Service Around Your Day
Requests submitted through our contact form give us information about the suspension concern before your visit. On-site owner/operators Aaron and Pam Jones support an accountable service experience built around straightforward communication.
Conveniences available during your visit include:
- Free Shuttle Service
- After Hours Key Drop Off
- Waiting Lounge
- Free Wifi
- Free Refreshments
Our appointment request page lets you describe the symptoms you’ve noticed. We’ll confirm availability and identify the appropriate visit for your concern.
Call (402) 821-0543 to arrange suspension repair in Lincoln and discuss what your vehicle is doing.
Why Suspension Concerns Deserve Prompt Attention
The suspension system supports controlled vehicle movement and consistent contact between the tires and road. A problem can affect how the vehicle responds to bumps, steering input, and changing road conditions.
These changes also matter to driver and passenger safety. Rather than continuing to drive without understanding a suspected suspension problem, an inspection can identify what’s happening and provide the information needed to discuss the next step.
Your Local Christian Brothers Amenities
FAQs
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Q. "How do I know if my suspension needs service?"Signs that your car needs suspension service include braking problems, abnormal noises, and excessive bouncing. If you are experiencing any of these problems, we recommend getting your vehicle looked at by our professional technicians.
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Q. "What is the difference between shocks and struts?"While one of them will be found in every one of your vehicle’s tires, a vehicle will either have a shock or a strut at each wheel, never both. A shock cannot be used to replace a strut and a strut cannot be used to replace a shock. Which one does your vehicle have? Depends on the make and model. Learn more here.
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Q. "How often should I have my suspension system looked at?"We recommend that you have it looked at once a year or every 12,000 miles along with your regular scheduled maintenance. If you want to learn more about signs that your suspension is worn click here.
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.