What to Expect With an Alignment
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
If you're concerned about the tread on your tires, we recommend the “penny test” to check your tread depth. Simply insert a penny into your tire's tread groove with Lincoln's head upside down and facing you. If you can see all of Lincoln's head, your tread depth is less than 2/32 inch and it's time to replace your tires.
Frequently Asked Questions
How can I tell if my car needs an alignment or tire balancing?
If your car pulls to the side, your steering wheel looks crooked, or you feel a vibration, you might need an alignment. If you notice uneven tire wear or shaking at high speeds, ask about both alignment and tire balancing during your appointment.
Will wheel alignment fix uneven tire wear from potholes?
Proper alignment helps stop new uneven tire wear after driving over potholes or rough spots common around Smyrna. Severe wear may mean you need new tires. We’ll check your tires and explain your options.
Do I need a four-wheel alignment or just a front-end alignment?
Most modern vehicles benefit from a four-wheel alignment. Front-end alignment works for cars with solid rear axles or non-adjustable rear suspension. Our team recommends the best option for your vehicle setup during your visit.
How long does a wheel alignment typically take?
Most alignments are completed in about an hour. However, the exact time depends on your vehicle's condition and the extent of the adjustments needed. We'll give you a clear time estimate when you come in.
Is a wheel alignment covered by a warranty?
Eligible wheel alignments are typically covered by our industry-leading warranty. We'll provide you with all the details on coverage and duration before any service begins, giving you peace of mind.
Schedule Your Service Today
Don't wait for a small issue to become a major repair. We are dedicated to providing clear communication, expert care, and honest service you can trust. Our professional team is ready to help you maintain your vehicle’s health and longevity.
Ready to get started? Call us at (678) 996-1767 or book your appointment online today.
Your Local Christian Brothers Amenities
FAQs
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Q. "What is the difference between a wheel alignment and a wheel balance?"Wheel alignment is the term for how your wheels sit when mounted to your car and wheel balancing is what’s done to perfectly balance the weight of a tire and wheel assembly so that it travels evenly.
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Q. "How often should I get a wheel alignment?"We recommend every 6,000 miles or when you experience signs of misalignment.
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Q. "What causes bad alignment?"Normal wear and tear can eventually cause your car to come out of alignment, but perhaps a more sudden occurrence would be things like hitting potholes, bumping curbs, or even minor accidents. Click here to read more on the causes and consequences of bad alignment.
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"Wednesday it was my good fortune to have Steve at Christian Bros., Spring Rd, Smyrna, GA assist me. I found Steve to be Courteous, Knowledgeable, and Efficient. Thank you for hiring an excellent employee like Steve!"
- Linda C