1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Frequently Asked Questions
How Can I Tell if My Car Needs an Alignment or Tire Balancing?
If your car pulls to one side, your steering wheel sits crooked, or you feel a persistent vibration, alignment is a likely culprit. Uneven tire wear or shaking at highway speeds can point to both. Ask our team about alignment and tire balancing at your appointment, and we’ll sort out what your vehicle actually needs.
Will Wheel Alignment Fix Uneven Tire Wear From Potholes?
Correcting your alignment can help stop new uneven wear from developing after pothole impacts. If the existing wear is severe, you may need new tires before alignment will fully help. We’ll check your tires and walk you through your options.
Do I Need a Four-Wheel Alignment or Just a Front-End Alignment?
Most modern vehicles benefit from a four-wheel alignment. Front-end alignment is the right call for cars with solid rear axles or non-adjustable rear suspension. Our team can inspect your vehicle and recommend the correct service at your visit.
How Long Does a Wheel Alignment Typically Take?
Most alignments take about an hour. The exact time depends on your vehicle’s condition and how much adjustment is needed. We can give you a clear time estimate when you arrive.
Is a Wheel Alignment Covered by a Warranty?
Eligible wheel alignments are covered by our industry-leading warranty. We can walk you through all the coverage and duration details before any service begins.
Schedule Your Alignment Service
Our team is ready to help you protect your tires, improve your fuel efficiency, and keep your vehicle handling the way it should. Expect clear communication, honest recommendations, and work backed by our Nice Difference® Warranty.
Ready to get started? Call us at (678) 996-1767 or book your appointment online today.
Your Local Christian Brothers Amenities
FAQs
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Q. "What is the difference between a wheel alignment and a wheel balance?"Wheel alignment is the term for how your wheels sit when mounted to your car and wheel balancing is what’s done to perfectly balance the weight of a tire and wheel assembly so that it travels evenly.
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Q. "How often should I get a wheel alignment?"We recommend every 6,000 miles or when you experience signs of misalignment.
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Q. "What causes bad alignment?"Normal wear and tear can eventually cause your car to come out of alignment, but perhaps a more sudden occurrence would be things like hitting potholes, bumping curbs, or even minor accidents. Click here to read more on the causes and consequences of bad alignment.
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"Wednesday it was my good fortune to have Steve at Christian Bros., Spring Rd, Smyrna, GA assist me. I found Steve to be Courteous, Knowledgeable, and Efficient. Thank you for hiring an excellent employee like Steve!"
- Linda C