What to Expect With a Suspension Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
The Suspension Repair Process
Our comprehensive suspension repair process includes:
- Initial Inspection: We diagnose the root cause of your suspension issues with advanced diagnostic tools.
- Detailed Repair Plan: After issues are identified, we outline necessary repairs and provide a transparent cost estimate.
- Quality Repairs: Our ASE-certified technicians perform all repairs, adhering to the highest standards of quality and safety.
- Final Assessment: Post-repair, we conduct a comprehensive test drive to verify optimal suspension performance.
Our commitment to customer education means you understand each step of the repair process, avoiding unwanted surprises. Throughout the repair, we maintain open communication, updating you on progress and any additional findings.
Why Choose Us?
At Christian Brothers Automotive Peoria-Thunderbird, we emphasize transparency and quality in our suspension repair services. Our ASE-certified technicians utilize manufacturer-quality equipment, ensuring your vehicle receives exceptional care. Being locally focused in Peoria, we understand the driving challenges specific to this area, such as potholes and extreme temperatures, and tailor our services to address these concerns effectively. By keeping our clients informed, we enable them to make decisions that enhance their vehicle's longevity.
Choosing Christian Brothers Automotive Peoria-Thunderbird means aligning with a team deeply rooted in the Peoria community. We are aware of common issues local vehicles face and use this insight to offer personalized advice and services. Our customer-first approach ensures that you receive trusted care, reflecting our commitment to exceeding customer expectations. We value honest communication, providing transparent estimates and timelines, giving you control over your vehicle care plan. Our friendly staff is ready to assist with your questions and offer guidance, making your experience stress-free and reassuring.
For reliable suspension inspections and repairs near you, contact us at (623) 300-2612 or online today!
Frequently Asked Questions
What Are Common Signs of Suspension Problems?
Common signs of suspension problems include excessive bouncing, uneven tire wear, steering difficulties, and a pulling sensation to one side while driving. If your vehicle exhibits these symptoms, it might be time for a professional suspension inspection and repair.
Additional indicators may include fluid leaks from shock absorbers or changes in handling, particularly when turning or braking. Addressing these signs promptly is essential to prevent further wear and damage, ensuring vehicle safety and comfort.
Why Is Suspension Maintenance Important in Peoria?
Peoria's varying driving conditions, from hot summers to snowy winters, can heavily impact your vehicle's suspension system. Regular maintenance keeps your suspension in top condition, critical for vehicle handling and safety. Proactive checks can extend tire life and improve ride comfort.
With Peoria's roads subject to temperature shifts creating potholes, regular suspension inspections become vital. Maintaining your suspension system not only ensures safety but boosts performance and efficiency, saving you money over time.
How Often Should I Have My Suspension Checked?
The frequency of suspension checks depends on driving habits and local conditions. Generally, annual inspections are advised, or sooner if unusual symptoms arise while driving. Regular checks prevent serious issues and ensure safe driving.
In Peoria, where roads may experience temperature-induced potholes, more frequent inspections are beneficial. Additionally, if you often drive over rough terrain or carry heavy loads, your suspension may require more frequent attention to maintain all components in optimal condition.
What Does the Suspension Repair Process Involve?
The suspension repair process at Christian Brothers Automotive Peoria-Thunderbird involves comprehensive inspections to accurately diagnose issues. Following this, our technicians outline a detailed repair plan, explaining the necessary steps for effective suspension system repair. We prioritize the use of high-quality parts to ensure reliability and durability.
Transparency is key, and we keep you informed throughout the repair process, ensuring you understand the rationale behind each recommended action. With advanced diagnostic tools, we uncover underlying issues not immediately visible, providing comprehensive solutions that enhance vehicle reliability and safety.
What Sets Christian Brothers Automotive Peoria-Thunderbird Apart From Other Repair Shops?
Our commitment to treating every customer like a neighbor sets us apart. At Christian Brothers Automotive Peoria-Thunderbird, transparency, customer education, and quality parts are central to our service. We also offer a welcoming atmosphere and convenient services like complimentary shuttles.
Our industry-leading warranty provides peace of mind, reflecting confidence in our workmanship. We build long-term relationships with clients, delivering personalized service that meets your unique needs. Unlike larger chains, we emphasize a community-focused approach, valuing every customer and ensuring you receive top-notch care and service.
FAQs
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Q. "How do I know if my suspension needs service?"Signs that your car needs suspension service include braking problems, abnormal noises, and excessive bouncing. If you are experiencing any of these problems, we recommend getting your vehicle looked at by our professional technicians.
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Q. "What is the difference between shocks and struts?"While one of them will be found in every one of your vehicle’s tires, a vehicle will either have a shock or a strut at each wheel, never both. A shock cannot be used to replace a strut and a strut cannot be used to replace a shock. Which one does your vehicle have? Depends on the make and model. Learn more here.
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Q. "How often should I have my suspension system looked at?"We recommend that you have it looked at once a year or every 12,000 miles along with your regular scheduled maintenance. If you want to learn more about signs that your suspension is worn click here.
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I took my chevrolet volt here to peoria because it's the only shop i know to work on evs and hybrids. they helped me on getting my car back on the road. my bcem died and they were able to source a replacement ang back to running again in 5 days. Test drove"
- David