What to Expect With a Suspension Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
The Suspension Repair Process
Our comprehensive suspension repair process includes:
- Initial Inspection: We diagnose the root cause of your suspension issues with advanced diagnostic tools.
- Detailed Repair Plan: After issues are identified, we outline necessary repairs and provide a transparent cost estimate.
- Quality Repairs: Our ASE-certified technicians perform all repairs, adhering to the highest standards of quality and safety.
- Final Assessment: Post-repair, we conduct a comprehensive test drive to verify optimal suspension performance.
Our commitment to customer education means you understand each step of the repair process, avoiding unwanted surprises. Throughout the repair, we maintain open communication, updating you on progress and any additional findings.
Why Choose Us?
At Christian Brothers Automotive Peoria-Thunderbird, we emphasize transparency and quality in our suspension repair services. Our ASE-certified technicians utilize manufacturer-quality equipment, ensuring your vehicle receives exceptional care. Being locally focused in Peoria, we understand the driving challenges specific to this area, such as potholes and extreme temperatures, and tailor our services to address these concerns effectively. By keeping our clients informed, we enable them to make decisions that enhance their vehicle's longevity.
Choosing Christian Brothers Automotive Peoria-Thunderbird means aligning with a team deeply rooted in the Peoria community. We are aware of common issues local vehicles face and use this insight to offer personalized advice and services. Our customer-first approach ensures that you receive trusted care, reflecting our commitment to exceeding customer expectations. We value honest communication, providing transparent estimates and timelines, giving you control over your vehicle care plan. Our friendly staff is ready to assist with your questions and offer guidance, making your experience stress-free and reassuring.
For reliable suspension inspections and repairs near you, contact us at (623) 300-2612 or online today!
FAQs
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Q. "How do I know if my suspension needs service?"
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Q. "What is the difference between shocks and struts?"
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Q. "How often should I have my suspension system looked at?"
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Q. "Do you offer a shuttle service?"
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Q. "Do you offer a warranty?"
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Q. "Can you provide service under my extended warranty?"
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I took my chevrolet volt here to peoria because it's the only shop i know to work on evs and hybrids. they helped me on getting my car back on the road. my bcem died and they were able to source a replacement ang back to running again in 5 days. Test drove"
- David