What to Expect With a Houston Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Frequently Asked Questions
How often should I bring my vehicle in for maintenance?
We recommend following your manufacturer’s maintenance schedule, which usually calls for routine service every 5,000 to 7,500 miles. Houston’s heat and heavy traffic may require more frequent attention for optimal performance.
What does your warranty cover?
Our industry-leading Nice Difference® Warranty covers most parts and labor for repairs completed at our car repair shop. You receive details outlining protections at your visit, giving you added confidence in every repair.
Do you offer shuttle services?
Yes, we offer a complimentary shuttle for our customers. This benefit keeps your day running smoothly, even when your vehicle stays with us for more involved repairs.
Can I see the parts that need repair or replacement?
We prioritize open communication and transparency. Our technicians will gladly show you worn or damaged parts so you understand what needs attention before any service begins.
Are your technicians certified?
All our technicians hold ASE certification. That means every member of our team meets strict standards in automotive service and ongoing training requirements.
Contact Our Car Repair Shop for Reliable Service
Choosing Christian Brothers Automotive Pearland for your auto repair needs means you get a customer experience built on honesty, transparency, and genuine care.
We stand apart by offering a comfortable atmosphere, complimentary shuttle services, and a team of certified professionals committed to providing trustworthy advice and high-quality repairs. Your safety and satisfaction are our top priorities, ensuring a stress-free experience every time.
When you want honest answers and dependable auto service, reach out to Christian Brothers Automotive Pearland. Call us at (832) 463-2603 or book your appointment online. We’re ready to help you rediscover a new kind of car care.
Your Local Christian Brothers Amenities
FAQs
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
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Q. "My car is make x and model x. Can you help me?"Yes! Christian Brothers Automotive has been providing reliable car maintenance and repair for over 40 years. Over that time, our professionals and ASE-certified technicians have handled a vast range of makes and models, and they continue to navigate the forefront of the auto industry’s technologies. If you own a vehicle from a major American or foreign car maker, we are ready to service it.
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Q. "Do you offer loaner vehicles or a shuttle service?"We understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go and even pick you up and bring you back.. Just select the shuttle service option when scheduling or let the service writer know when you call to make your appointment. For more information on our free shuttles, click here.
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Q. "Can I bring my own parts?"Yes, although we will not be able to offer our 3-year/36,000-mile warranty on these parts. Please reference this in your appointment details in the scheduler or when calling to make your appointment to ensure the shop is aware of your plans.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.