What to Expect With a VW Services Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
FAQs
How often should I schedule maintenance for my Volkswagen?
Follow your owner’s manual, but in Omaha, scheduling routine checks every 5,000 to 10,000 miles helps address local driving and climate considerations. Our team can help create a schedule that suits your specific needs.
What signs mean my Volkswagen may need repair?
Warning lights, changes in handling, unusual noises, or fluid leaks can signal a need for service. If you notice these or anything out of the ordinary, schedule a diagnostic visit for peace of mind.
Can you perform diagnostics for check engine lights on new Volkswagen models?
Yes. Our technicians use manufacturer-quality tools and up-to-date diagnostic equipment capable of reading Volkswagen computer systems on newer and classic models alike.
What warranty do you offer on Volkswagen repairs?
We provide an industry-leading warranty on our parts and labor, offering support well beyond your visit and reflecting our confidence in our workmanship.
Will my factory warranty stay valid after repairs?
In most cases, having your Volkswagen serviced by ASE-certified technicians using manufacturer-quality parts and equipment will not affect your factory warranty. Always review your warranty terms or ask our team if you have questions.
Contact Our Volkswagen Mechanic Team
Your Volkswagen deserves care you can count on—from people who value your trust and safety. We blend expert technical skill with clear, honest communication to ensure you fully understand your service.
Our Omaha team is ready to provide dependable Volkswagen repair and maintenance every step of the way, keeping your vehicle safe for Nebraska roads.
Take the next step toward a confident drive. Call (402) 275-5956 to ask questions or schedule your appointment online. Our friendly local team looks forward to serving you.
Your Local Christian Brothers Amenities
FAQs
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
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Q. "My car is make x and model x. Can you help me?"Yes! Christian Brothers Automotive has been providing reliable car maintenance and repair for over 40 years. Over that time, our professionals and ASE-certified technicians have handled a vast range of makes and models, and they continue to navigate the forefront of the auto industry’s technologies. If you own a vehicle from a major American or foreign car maker, we are ready to service it.
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Q. "Do you offer loaner vehicles or a shuttle service?"We understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go and even pick you up and bring you back.. Just select the shuttle service option when scheduling or let the service writer know when you call to make your appointment. For more information on our free shuttles, click here.
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Q. "Can I bring my own parts?"Yes, although we will not be able to offer our 3-year/36,000-mile warranty on these parts. Please reference this in your appointment details in the scheduler or when calling to make your appointment to ensure the shop is aware of your plans.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"My car broke down after Christmas, right when I needed it most for Uber. I was worried about the cost but Christian Brothers Automotive exceeded my expectations. Jacob and Demetris were fantastic! The quick turnaround, free shuttle service, and flexible pa"
- Jesus Perez