What to Expect With a Tune Ups Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Frequently Asked Questions
How often should I get a tune-up?
The right interval depends on your vehicle’s age, mileage, and manufacturer recommendations. Many newer vehicles benefit from inspections at regular service mileage points, while older cars may need attention more often. We review your owner’s manual and driving habits, then suggest a schedule that supports long-term reliability.
What happens during a tune-up at your shop?
We start by listening to your concerns, then perform inspections and, when appropriate, diagnostic testing. Our team checks key components that affect starting, performance, and efficiency. We review our findings with you, provide a clear estimate, and only complete the services you approve.
Will you tell me if a service is not necessary?
Yes, we are committed to transparency. If we see that an item is still in good condition or can safely wait, we explain that and note it for future visits. Our focus is on needed and helpful maintenance, not on adding work that does not serve you.
How long will my car maintenance visit take?
Time varies based on what your vehicle needs and how busy the day is. Many routine services can be completed within a few hours. When you schedule, we provide a time estimate and, when available, offer a complimentary shuttle so you can stay on track with your day.
What kind of warranty do you offer?
Our work is covered by an industry-leading warranty that reflects our confidence in our technicians and parts. Specific terms can vary by service type, and we explain coverage clearly before you approve any work. This way, you know exactly how you are protected after you leave.
Schedule Your Next Service With Us
If your vehicle has been running differently, or if you know it is time to catch up on maintenance, we are ready to help. A thoughtful automotive tune-up can restore confidence in your car and help prevent surprises on the road.
When you choose Christian Brothers Automotive Ocotillo, you get a team that values honesty, clear communication, and neighborly service. We work to make your visit as convenient as possible, from our welcoming environment to helpful amenities and thorough explanations.
Scheduling is simple, and we are happy to discuss what your vehicle might need before you come in.
To schedule your service or ask a question, contact us online or call (480) 725-0707.
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FAQs
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Q. "What is the difference between a tune-up and scheduled maintenance services?"For the most part, a tune-up should be a part of your regular scheduled maintenance services. Scheduled maintenance is aimed at taking preventative measures including all services in a tune-up.
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Q. "What is included in a tune-up?"Our tune-ups include a complete analysis of the components that help your car run including Spark plugs, Brakes, Oil and other fluids, Lights, Tires, Filters, and Emissions.
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Q. "Why are tune-ups important?"Tune-ups help prevent much larger repairs in the long run, in addition to keeping your vehicle's performance strong.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"This is my second service and they have gone beyond my expectations. First service was to replace fuel pump and this service was to clear check engine light for inspection. I drive a 2005 Ford ranger and I'm 76 years old and I don't want to replace it with"
- David Corey