What to Expect With a Alternator and Starter Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Frequently Asked Questions
What are the signs my alternator might need replacing?
You may need alternator replacement if your dashboard battery light turns on, your headlights dim, or your vehicle stalls or struggles to start. Frequent battery replacements that do not solve the problem and engine noises such as whining or grinding are also common warning signals.
In Chandler, the intense heat often makes these issues more noticeable. Our technicians encourage you to visit at the first sign of trouble to help prevent larger repairs.
How quickly can your team in Chandler replace my alternator?
In most cases, our team can replace your alternator the same day, provided we have the necessary parts available and your vehicle's design allows for efficient service. Factors like the make, model, and specific repair needs may influence timing.
We are committed to providing clear timeframes before starting and keep you updated until your car is ready. If extra time is needed, our shuttle can help you get where you need to go while we work on your vehicle.
Will I get a warranty on my alternator replacement?
Yes, we provide an industry-leading warranty with every alternator replacement. Before we begin any repair, we explain the coverage details and duration, so you have peace of mind about the work completed.
Our priority is to ensure long-term reliability and satisfaction for every client who chooses us for alternator service.
Can I wait at your shop while my car is repaired?
Yes, you are welcome to wait in our comfortable, clean lobby while your alternator is being replaced. We offer complimentary refreshments and Wi-Fi for your convenience.
If your schedule is tight or you need to travel elsewhere in Chandler while we work, our complimentary shuttle service is also available to make things easier for you.
How much does alternator replacement usually cost?
The price for alternator replacement varies depending on your vehicle's make and model, as well as the part required. We always provide an upfront, detailed estimate before starting any work, with no hidden fees.
Our team will explain your options, answer questions, and help you understand what the estimate includes: parts, labor, and warranty. Our transparent pricing is a cornerstone of our customer care approach in Chandler.
Do you use original equipment or aftermarket alternators?
We use high-quality parts that meet or exceed manufacturer standards, whether original equipment or well-vetted aftermarket options.
Our primary goal is your safety and the best long-term performance for your vehicle. If you have a preference, we will discuss options with you and explain the benefits of each choice for your specific car.
Why should I choose a local shop over a chain for alternator replacement?
Choosing a locally owned shop means working directly with owner/operators who are part of the Chandler community and genuinely care about your satisfaction.
We prioritize honest communication, transparent pricing, and accountability for every repair. Local expertise also helps us quickly address issues unique to the region, so you receive prompt, personalized service every time you visit.
Schedule Your Alternator Service With Our Chandler Team
Choosing Christian Brothers Automotive Ocotillo means reliable alternator replacement in Chandler backed by honest guidance. We offer a seamless experience with complimentary shuttles, open communication, and our industry-leading warranty. Our team prioritizes your comfort, treating you like a neighbor while restoring your vehicle’s reliability.
Don't let charging issues slow you down. Schedule your service today with our friendly team.
Call (480) 725-0707 or book your appointment online for trusted care in Chandler.
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FAQs
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Q. "Why is the alternator important?"The alternator helps the battery maintain power. As the car is driving, it’s gaining power from the engine. During this time, the alternator is charging the battery. When the car stops running, the charge from the alternator allows the battery to continue providing power to the car.
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Q. "What does the alternator do?"As an alternate source of power, the alternator helps many features in the car run. It helps your air conditioning maintain proper airflow, powers the radio, and turns on the headlights, among other things. It can also add power to the engine.
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Q. "Where is the alternator located?"You’ll typically find the alternator near the front of the engine, bolted in with two brackets. One is adjustable (to allow for drive belt-tightening) while the other is fixed.
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Q. "What are some signs that my starter is going bad?"Some common symptoms that your starter is going bad or is dead include: clicking or other odd noises, lights working in your car but the engine won't turn, taking more than one attempt to start, or smoke coming from the hood.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"This is my second service and they have gone beyond my expectations. First service was to replace fuel pump and this service was to clear check engine light for inspection. I drive a 2005 Ford ranger and I'm 76 years old and I don't want to replace it with"
- David Corey