What to Expect With a Wesley Chapel Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Frequently Asked Questions
Will you tell me the cost before any repair?
Yes, we provide a clear estimate before any repair work begins. Our team explains what we found, why a service is recommended, and what it will cost. We only move forward with the items you approve, so you stay in control of your budget.
What kind of warranty do you offer on repairs?
We offer an industry-leading warranty on qualifying repairs, which gives you added confidence in the work we perform. The specific terms can vary by service, so our team reviews the warranty coverage with you when we present your estimate and again when you pick up your vehicle.
Can I get a ride if I leave my car with you?
Yes, we provide a complimentary shuttle service within the area for guests who need a ride while their vehicle is at our shop. Our goal is to help you keep your day moving, whether you need to get to work, school, or other nearby commitments.
Can your team work on my make and model?
Our ASE-certified technicians service most domestic and foreign makes and models. We use manufacturer-quality equipment and follow recommended procedures tailored to your vehicle. If you have questions about a specific model, our team can confirm details when you call or stop by.
How will you keep me updated about my car?
We stay in touch by phone or your preferred method of contact while your car is with us. After diagnostics, we reach out to review findings and estimates, and we let you know when the work is complete. Our goal is to ensure you are never left wondering about status.
Schedule Your Car Repair Today with a Trusted Partner
If you are looking for a car mechanic near Wesley Chapel that drivers can trust for clear communication and quality work, our team is ready to help. From routine maintenance to more involved repairs, we strive to make every visit straightforward, honest, and convenient.
To schedule service with our auto repair shop near Wesley Chapel, or to ask a question about your vehicle, contact Christian Brothers Automotive New Tampa today. Our friendly team will help you find a time that works for your schedule and walk you through what to expect.
Call us at (813) 730-5029 or contact us online to book your visit or learn more.
Your Local Christian Brothers Amenities
FAQs
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
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Q. "My car is make x and model x. Can you help me?"Yes! Christian Brothers Automotive has been providing reliable car maintenance and repair for over 40 years. Over that time, our professionals and ASE-certified technicians have handled a vast range of makes and models, and they continue to navigate the forefront of the auto industry’s technologies. If you own a vehicle from a major American or foreign car maker, we are ready to service it.
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Q. "Do you offer loaner vehicles or a shuttle service?"We understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go and even pick you up and bring you back.. Just select the shuttle service option when scheduling or let the service writer know when you call to make your appointment. For more information on our free shuttles, click here.
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Q. "Can I bring my own parts?"Yes, although we will not be able to offer our 3-year/36,000-mile warranty on these parts. Please reference this in your appointment details in the scheduler or when calling to make your appointment to ensure the shop is aware of your plans.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.