What to Expect When You Bring Your European Vehicle to Us
The process is straightforward from first contact to completed repair. When you schedule by phone or online, describe what you’re noticing so our team can give you accurate advice before you arrive. Once your vehicle is in the shop, we run diagnostics using OEM-level equipment to identify the issue and determine the right course of action. You’ll receive your Digital Vehicle Inspection report by text, including photos and video of any findings, and a service advisor can walk you through the recommendations. Work starts only after you give the go-ahead.
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Convenient Service While Your Car Is in the Shop
Dropping off a vehicle doesn’t have to derail your day. Our complimentary shuttle service gets you where you need to be while we work on your car. When you have questions or want an update, our owner/operators are on-site and accessible, not behind a call center. You’re talking to someone who knows your vehicle and stands behind the work.
European Vehicle Maintenance & Repair Services We Perform
Our Kansas City shop handles the full range of service your European vehicle needs, from routine upkeep to complex repairs.
Our European Vehicle Services include:
- Oil changes using manufacturer-recommended fluids
- Brake service and ABS diagnostics
- Engine and transmission repair
- Suspension and steering inspections
- Electrical system diagnostics
- Timing belt and water pump replacements
- Factory-scheduled maintenance and tune-ups
- Check engine light troubleshooting
Schedule your European Vehicle Services appointment by calling (816) 354-0813 or submitting a request through our contact form. Our team is ready to help Kansas City drivers get the right service at the right time.
Why European Vehicles Have Different Service Requirements
European automakers build their vehicles around metric fasteners, brand-specific torque specifications, and manufacturer-approved fluids that don’t always have direct domestic equivalents. Using the wrong fluid grade or torque setting on a European engine or drivetrain can create problems that won’t surface immediately but compound over time. This is why the tooling and software a shop uses matters as much as the technician’s experience.
Factory-scheduled maintenance intervals also differ across European brands. Many German and Swedish manufacturers use condition-based or mileage intervals that don’t follow standard domestic 3,000- or 5,000-mile patterns. Following the manufacturer’s prescribed schedule, rather than a generic one, helps support warranty requirements and keeps your vehicle performing as designed.
Your Local Christian Brothers Amenities
FAQs
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
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Q. "My car is make x and model x. Can you help me?"Yes! Christian Brothers Automotive has been providing reliable car maintenance and repair for over 40 years. Over that time, our professionals and ASE-certified technicians have handled a vast range of makes and models, and they continue to navigate the forefront of the auto industry’s technologies. If you own a vehicle from a major American or foreign car maker, we are ready to service it.
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Q. "Do you offer loaner vehicles or a shuttle service?"We understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go and even pick you up and bring you back.. Just select the shuttle service option when scheduling or let the service writer know when you call to make your appointment. For more information on our free shuttles, click here.
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Q. "Can I bring my own parts?"Yes, although we will not be able to offer our 3-year/36,000-mile warranty on these parts. Please reference this in your appointment details in the scheduler or when calling to make your appointment to ensure the shop is aware of your plans.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.