What to Expect With a Suspension Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.

Did You Know: It takes up to three football fields to safely brake in the rain?


Signs That You Need Suspension Repair
Recognizing the signs of suspension issues can save you from costly repairs down the line.
Key indicators include:
- Uneven tire wear: If you notice your tires wearing out unevenly, it may indicate a suspension problem.
- Rough ride: Feeling every bump or dip could mean your shocks or struts are worn.
- Pulling to one side: If your vehicle drifts while driving, it might be due to a suspension misalignment.
- Excessive bouncing: If your car continues to bounce after hitting a bump, suspension components may need attention.
Additionally, listen for any unusual noises such as clunking or squeaking when driving over bumps, as these can indicate worn-out suspension components. Moreover, if you experience difficulty steering, especially during turns or sudden stops, it may suggest that parts of your suspension system require prompt repair. It's best to address these issues quickly at Christian Brothers Automotive Lexington to prevent further complications that might impact your vehicle's safety and performance.
Our Comprehensive Suspension Services in Lexington
Our ASE-certified technicians are equipped to handle all aspects of suspension repairs. We use manufacturer-quality equipment to ensure your repairs are completed to the highest standards.
Our team provides:
- Thorough inspections: We conduct comprehensive checks to identify and rectify any suspension issues effectively.
- Precision alignments: Proper alignment ensures tire health and optimal driving performance.
- Shock & strut replacements: We replace worn components to restore your vehicle's smooth ride.
Beyond standard repairs, our team offers personalized maintenance plans that consider the specific conditions of Lexington's varied driving environments. We believe in proactive care, conducting yearly check-ups that can save you considerable time and money by avoiding larger issues. Our attention to detail and customer-focused service model means that every vehicle we service is not merely repaired but enhanced for longevity and road safety.
Why Choose Us?
Residents of Lexington trust us because we prioritize transparency and customer education.
Here's how we set ourselves apart:
- Transparency: We explain your vehicle's needs in understandable terms, avoiding unnecessary jargon.
- Customer-Centric Approach: Enjoy our welcoming atmosphere, complimentary shuttle services, and on-site owner/operators.
- Industry-Leading Warranty: Our confidence in our workmanship is backed by a comprehensive warranty, offering peace of mind.
We take pride in forming long-term relationships with our clients, where trust and reliability are paramount. By fostering an open dialogue, we ensure that customers feel informed and empowered when making decisions about their vehicle’s maintenance. Complementing our local expertise with a warm, inviting service atmosphere, we position ourselves as a partner rather than just a provider, dedicated to sustaining your vehicle's performance and your safety on the road.
For reliable suspension inspections and repairs near you, contact us at (803) 302-4351 or online today!
FAQs
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Q. "How do I know if my suspension needs service?"
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Q. "What is the difference between shocks and struts?"
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Q. "How often should I have my suspension system looked at?"
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Q. "Do you offer a shuttle service?"
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Q. "Do you offer a warranty?"
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Q. "Can you provide service under my extended warranty?"
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"To quote andy Griffin “these guys are good.” From the time we made appointments on the telephone, dropping Off our 2 vehicles and picking the 2 vehicles up was a very good experience. Fantastic customer service. Check engine light was on in the"
- Gordon M.