What to Expect With a Alternator and Starter Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Frequently Asked Questions
How do I know if it is my alternator or starter?
The best way to know is through proper testing. Our technicians check battery condition, alternator output, and starter performance, then review the results with you. Similar symptoms can come from different components, so accurate testing helps avoid unnecessary repairs and gets to the real cause.
How long does an alternator or starter replacement usually take?
Repair time depends on your vehicle and how accessible the parts are. Some repairs may be completed the same day, while more complex setups can take longer. We discuss timing with you after diagnosis and keep you updated so you can plan your work or family schedule.
Is it safe to keep driving with a battery light on?
Driving with a battery light on is risky because the charging system may not be working. If the alternator fails completely, your vehicle can stall while driving. We recommend scheduling an inspection as soon as you can, so we can check the system and help you avoid an unexpected breakdown.
What kind of warranty do you offer on these repairs?
We back our alternator and starter repairs with an industry-leading warranty on parts and labor. Warranty details can vary based on the specific components used, and our team explains coverage before work begins. This support gives you added peace of mind after investing in a major repair.
Will you explain my options before starting any work?
Yes, we walk you through our findings and discuss options before any repair begins. Our team shows you test results when helpful and answers questions in everyday language. We believe in transparency, so you can approve alternator or starter work with confidence and no surprises.
Schedule Charging & Starting System Service Today
If you are noticing warning lights, slow cranking, or a car that will not start, it is better to address the issue before it leaves you stranded. Our team at Christian Brothers Automotive Lexington in Lexington, SC, is ready to diagnose the problem, explain your options, and perform the needed repair with care and integrity.
When you call, we work to find an appointment time that fits your schedule and explain what to expect during your visit. With ASE-certified technicians, manufacturer-quality equipment, and an industry-leading warranty, you can trust us for alternator replacement and starter repair that supports the safety and reliability of your vehicle.
To schedule service or ask a question, contact us online or call (803) 302-4351.
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FAQs
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Q. "Why is the alternator important?"The alternator helps the battery maintain power. As the car is driving, it’s gaining power from the engine. During this time, the alternator is charging the battery. When the car stops running, the charge from the alternator allows the battery to continue providing power to the car.
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Q. "What does the alternator do?"As an alternate source of power, the alternator helps many features in the car run. It helps your air conditioning maintain proper airflow, powers the radio, and turns on the headlights, among other things. It can also add power to the engine.
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Q. "Where is the alternator located?"You’ll typically find the alternator near the front of the engine, bolted in with two brackets. One is adjustable (to allow for drive belt-tightening) while the other is fixed.
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Q. "What are some signs that my starter is going bad?"Some common symptoms that your starter is going bad or is dead include: clicking or other odd noises, lights working in your car but the engine won't turn, taking more than one attempt to start, or smoke coming from the hood.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"To quote andy Griffin “these guys are good.” From the time we made appointments on the telephone, dropping Off our 2 vehicles and picking the 2 vehicles up was a very good experience. Fantastic customer service. Check engine light was on in the"
- Gordon M.