What to Expect With a Brake Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Frequently Asked Questions
How often should I have my brakes checked?
Most drivers benefit from having their brakes visually inspected at least once a year or every time the vehicle is in for routine maintenance. If you drive frequently in stop-and-go traffic around Jackson or tow a trailer, you may want to check more often. Any new noise, vibration, or change in brake pedal feel is also a good reason to schedule an inspection.
What causes brakes to make a grinding noise?
A grinding noise usually indicates that the friction material on your brake pads is completely worn away, causing metal-to-metal contact with the rotors. This is a serious condition that requires immediate brake repair in Jackson to prevent further damage to the calipers and other expensive components of your braking system.
Can I drive if my brakes are making noise?
Unusual brake noises are a sign that something in the system has changed and should be checked as soon as you can schedule an appointment. While the vehicle may still stop, continuing to drive with worn pads or damaged hardware can lead to longer stopping distances and more expensive repairs. It is safer to have the noise evaluated quickly rather than waiting for it to get worse.
How long does a typical brake service appointment take?
The time needed depends on what your vehicle requires after the inspection. A simple brake pad replacement may be completed the same day, while more extensive work involving rotors or hydraulic components can take longer. When we review your estimate, we will also explain the expected timeline so you can plan the rest of your day in Jackson.
Do I need to replace my rotors every time?
Not necessarily. During our brake inspection, we measure the thickness and flatness of your rotors. If they are above the manufacturer's minimum safety specifications and are not warped, they may be resurfaced. However, if they are too thin or heavily damaged, a full replacement is required to ensure proper heat dissipation and stopping power.
Book your reliable brake service online or call (731) 982-2701 today for a transparent estimate!
Your Local Christian Brothers Amenities
FAQs
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Q. "Why is my ABS light on?"There are several reasons your vehicles anti-lock brake system light might be on. The four common reasons that typically cause this light to turn on include a malfunctioning ABS module, low levels in the fluid reservoir, broken wheel speed sensors, or the system is turned off. Learn more here.
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Q. "How long will my brake pads last?"There is no perfect answer to this. Brake pads can last up to 70,000 miles while others will need to be replaced as early as 25,000 miles. The type of vehicle you drive, how you use your vehicle and your driving style are all factors to consider. If you are interested in learning more about brake pad wear and how to extend its lifespan click here.
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Q. "When do I need to change my brake fluid?"Along with the type of brake fluid, your car’s owner manual will indicate how often you need your brake fluid flushed and replaced. In general, brake fluids flushes are recommended every 30,000 miles or two years. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.