What to Expect With a Brake Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.

Did You Know: It takes up to three football fields to safely brake in the rain?


Signs You May Need Brake Services
Your vehicle's brakes are essential to your safety, and addressing any brake issues quickly is crucial to keeping you and your passengers safe.
If you notice any of the following signs, it may be time for brake service:
- Unusual Noises: Squeaking, squealing, or grinding sounds when you apply the brakes are often indicators of worn brake pads or damaged rotors. Ignoring these noises can lead to further damage to your braking system and compromise its effectiveness.
- Vibrations or Pulsations: If you feel vibrations or pulsations through the brake pedal or steering wheel, it may indicate uneven rotor wear. This condition, known as brake pulsation, can reduce braking performance and safety.
- Burning Smell: A distinct burning odor, especially after heavy braking, is a clear sign of overheated brakes. This could result from aggressive driving, frequent braking, or an issue within the brake system itself.
- Uneven Braking: If your vehicle pulls to one side when braking, it could signal uneven brake pad wear or problems with the brake calipers. This can affect your vehicle's stability and handling.
- Longer Stopping Distances: If your vehicle takes longer to stop than usual, it could mean your brake pads are worn, or there's an issue with the brake fluid. Reduced braking efficiency is a significant safety concern and should be addressed immediately.
- Fluid Leaks Around Wheels: Any visible brake fluid leaking near the wheels or brake master cylinder is a serious problem. Brake fluid is vital for proper braking system function and needs immediate attention.
Ignoring these signs can lead to more severe issues and costly repairs and put your safety at risk. Addressing these symptoms early ensures that your vehicle remains reliable, safe, and cost-effective.
Be proactive about your brake maintenance by keeping an eye on your brake warning lights and scheduling regular brake inspections. Catching potential issues early helps avoid unexpected breakdowns and ensures a smoother, safer driving experience.
Why Choose Us?
At Christian Brothers Automotive Interquest, we treat your vehicle with the care and respect it deserves.
Here's how we set ourselves apart:
- Transparency & Education: We believe in keeping you informed every step of the way. Our team explains each brake service clearly and in plain language, so you understand exactly what's being done and why it's crucial for your safety.
- On-Site Owner/Operators: Our owners are hands-on and always available to provide a personal touch, ensuring the highest level of care and attention to detail for your brake service.
- Welcoming Environment: Experience a stress-free visit with our comfortable, family-friendly waiting area, along with convenient courtesy shuttle services to keep you moving while we take care of your vehicle.
- Exceptional Warranty: We offer an industry-leading warranty on all brake services, providing peace of mind knowing your braking system is covered long after the service is complete.
- Commitment to Your Safety & Satisfaction: Your safety is our top priority. We go above and beyond to exceed your expectations, working efficiently without compromising on quality to ensure your brakes are in optimal condition.
At Christian Brothers Automotive Interquest, we understand that your time is valuable. That's why we offer convenient scheduling and work quickly while upholding the highest quality standards.
FAQs
-
Q. "Why is my ABS light on?"
-
Q. "How long will my brake pads last?"
-
Q. "When do I need to change my brake fluid?"
-
Q. "Do you offer a warranty?"
-
Q. "What is a Digital Vehicle Inspection?"
-
Q. "Can you provide service under my extended warranty?"
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
-
"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.