What to Expect With Transmission Services
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: Henry Ford coined the term 'tune-up' while developing his initial automobile prototype.
Frequently Asked Questions
How do I know if my transmission is failing?
Common signs include slipping when you accelerate, delayed engagement when shifting into gear, new grinding or humming sounds, or a burning smell. You might also see reddish fluid under the vehicle or a warning light on the dash. If you notice these, scheduling a professional inspection is usually the safest step.
Will you tell me if I do not need a new transmission?
Yes, we review what we find and discuss all reasonable options with you. Sometimes a fluid service or targeted repair can address the issue. Other times, replacement makes more sense. Our goal is to explain the pros and cons clearly so you can choose what fits your vehicle and budget.
How long does transmission diagnosis usually take?
In many cases, we can complete an initial transmission evaluation the same day, depending on workload and complexity. We start by gathering your input, then perform tests and inspections. If we need more time for a deeper diagnosis, we will let you know and keep you updated on timing.
What kind of warranty do you offer on transmission work?
We offer an industry-leading warranty on qualifying transmission repairs and replacements. Specific terms can vary based on the type of work and parts used, so we review those details with you before you approve the job. This coverage is designed to give you added confidence in the work we perform.
Can you help if my car will not drive?
If your vehicle will not move or feels unsafe to operate, we encourage you to contact us so we can talk through options. Our team can help you understand the next steps and how to get the vehicle to our shop safely. We work to make the process as smooth as possible.
Schedule Your Transmission Visit Today
If your vehicle is showing signs of transmission trouble, waiting often leads to more stress and potentially higher costs. Our team at Christian Brothers Automotive Hixson provides careful transmission repair and maintenance, clear explanations, and work backed by a strong warranty so you can make confident decisions about your car.
When you call, we help you describe the symptoms, schedule a convenient time to bring the vehicle in, and explain what to expect during the visit. You receive straightforward communication, transparent estimates, and support like a shuttle service when needed. If you are looking for a transmission shop near Chattanooga, we are ready to help.
Call (423) 403-3678 or contact us online to schedule your transmission evaluation today.
Your Local Christian Brothers Amenities
FAQs
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Q. "What factors determine the price of transmission repair?"Many different factors go into determining costs of transmission repair. The major factor is what type of vehicle you drive. The year, make and model of the car, determine how much parts and labor will cost. Another factor is how much damage the transmission has sustained. Your transmission should last a minimum of 100,000 miles by servicing your transmission on a regular basis.
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Q. "What does automatic transmission service include?"Fluid is first drained from the pan during an automatic transmission service. A new transmission filter is installed with a new pan gasket once the pan has been removed. Finally, fresh automatic transmission fluid (ATF) is used to refill the vehicle.
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Q. "Is there a difference between a transmission fluid change and flush?"During a transmission fluid and filter change, it’s only the fluid in the pan that is drained and replaced with new ATF. Four to five quarts of fluid will typically be replaced in this process, while nine to thirteen quarts are replaced during a full transmission fluid flush. The difference in amounts is because the complete flush drains the entire system.
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"Exemplary Customer Service care. Very professional, provided same day service for a battery replacement. A business with integrity and honesty. Thank you! Judith Ferris-Stringfield"
- Judith Ferris-Stringfield