What to Expect With a Cooling System Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Frequently Asked Questions
Is it safe to drive if my car is overheating?
It is usually not safe to keep driving an overheating car. High temperatures can quickly damage engine components and lead to much more expensive repairs. We recommend pulling over safely, shutting off the engine, and arranging for a tow so our team can inspect the cooling system.
How do you decide between radiator repair and replacement?
We will decide after a thorough inspection of your cooling system. If the radiator has minor damage or a small leak, repair may be a good option. When there is heavy corrosion, internal blockage, or widespread damage, a radiator replacement is often more reliable and cost-effective long-term.
How long does radiator work usually take?
Timing depends on the specific repair, parts availability, and your vehicle. Some radiator repairs can be completed the same day, while more involved work may take longer. We explain our expected timing up front and offer a complimentary shuttle so you can continue your day while your car is in the shop.
What kind of warranty do you offer on radiator repairs?
Radiator-related repairs at Christian Brothers Automotive Hixson are covered by our industry-leading warranty. This gives you added confidence after investing in important cooling system work. During your visit, we explain how the warranty applies to your specific repair, so you know exactly what is covered.
Will you explain the problem before starting any radiator service?
Yes. We always review our findings with you before starting radiator service. Our technicians explain what is happening, show you worn or damaged parts when possible, and answer your questions in plain language. You receive a clear estimate so you can make an informed decision without surprises.
Schedule Radiator Care With A Team You Trust
If you are seeing signs of overheating or coolant leaks, waiting rarely makes things better. A careful inspection now can protect your engine, reduce the chance of a breakdown, and help you understand exactly what your vehicle needs. Our team is here to walk you through each step and treat you like a neighbor, not a transaction.
At Christian Brothers Automotive Hixson, we combine ASE-certified technicians, manufacturer-quality equipment, and an industry-leading warranty with a commitment to honesty and clear communication. Whether you need a simple radiator repair or more involved cooling system work, we work to make the process as convenient and stress-free as possible.
To schedule your visit or ask a question, contact us online or call (423) 403-3678.
Your Local Christian Brothers Amenities
FAQs
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Q. "What happens if there is not enough coolant in my vehicle?"If you do not refill your coolant, this can harm your vehicle and lead to costly repairs. It can lead to issues such as engine damage, warning lights showing on your dashboard, and could even cut off your engine altogether. Click here to learn more about what happens to your vehicle when there is not enough coolant.
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Q. "Does the cooling system affect my vehicle's A/C?"No, your vehicle's cooling system is an essential function that focuses on regulating the temperature of your engine. If your A/C is not properly working, this is not an issue with your car's cooling system and we recommend reaching out to your local Christian Brothers to have it properly diagnosed.
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Q. "What is wrong with my vehicle's cooling system?"We typically see four common cooling system issues: water pump failure, leaky radiator hoses, radiator leaks, and thermostat failure.
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Q. "Why is my cooling system so important?"The cooling system helps regulate your engine's temperature, which is why regular maintenance is important to protect your vehicle's engine.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"Exemplary Customer Service care. Very professional, provided same day service for a battery replacement. A business with integrity and honesty. Thank you! Judith Ferris-Stringfield"
- Judith Ferris-Stringfield