1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Frequently Asked Questions
How Do You Diagnose My Engine Problem?
We start by listening to your concerns, then perform targeted diagnostics that may include computer scans, a visual inspection, and a test drive. Our technicians review their findings with you in plain language and discuss recommended next steps before any repair work begins.
Will You Tell Me If Engine Replacement Isn’t Worth It?
Yes. If engine replacement doesn’t make sense based on mileage, condition, or your plans, we’ll tell you honestly and walk through alternatives so you can decide what’s best for your situation.
Can I Keep Driving If My Engine Is Overheating?
No. Continuing to drive an overheating vehicle risks severe damage. If your temperature gauge climbs into the red or you see steam, pull over when it’s safe, turn off the engine, and contact us for guidance or towing options.
What Does Your Engine Repair Warranty Cover?
Qualifying engine services are backed by our Nice Difference Warranty, which covers parts and labor for 3 years or 36,000 miles, whichever occurs last. We explain exactly how the warranty applies to your repair before you approve any work, so there are no surprises after you drive away.
How Long Will Major Engine Work Take?
It depends on the repair type, parts availability, and your vehicle. Some services finish in a day. Larger jobs like head gasket work or timing belt service can take longer. We explain expected timeframes upfront, keep you updated throughout, and offer shuttle options while your vehicle is with us.
Work with a team that stands behind every repair. Contact us online or call (817) 631-5811 to speak with our on-site owners today.
Your Local Christian Brothers Amenities
FAQs
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Q. "Why is my engine misfiring?"An issue with your ignition system, fuel system, or another mechanical error can cause your engine to misfire. If your engine is misfiring, it is best to have your vehicle looked at immediately. Click here to learn more about engine misfires and their causes.
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Q. "Why is my engine overheating?"The 3 most common reasons your engine is overheating are you have a cooling system leak, a malfunctioning radiator, or a loose/broken belt.
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Q. "What to do if your check engine light turns on?"We recommend heading to your local auto shop as soon as you are able. This is typically a sign that there is an abnormality within your engine.
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.