What to Expect When You Bring Your Vehicle In
Our brake service process is straightforward: schedule your visit, receive a Digital Vehicle Inspection report with actual photos of your vehicle sent directly to you, review and approve any recommendations from your phone, and we’ll get to work. No surprises, no pressure.
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Our Warranty, Our Process, Our People
Every brake repair at Christian Brothers Automotive Goose Creek is covered by the Nice Difference® Warranty: 3 years/36,000 miles, whichever occurs last. That warranty is honored at any Christian Brothers Automotive location nationwide, not just here in Goose Creek, so you can have coverage wherever the road takes you.
Before any work begins, our Digital Vehicle Inspection (DVI) sends you actual photos of what our technicians found, straight to your smartphone. You review the findings, approve what you want addressed, and decline anything you don’t. That process isn’t a formality. It’s the foundation of how we operate.
Chris and Annie Hamlin own and operate this location. They’re invested in this community, and that shows in how we treat every vehicle and every customer who walks through the door.
Brake Warning Signs & Service Details
Your brakes communicate problems before they become serious. Knowing what to listen and feel for can help you act before a minor issue becomes a costly repair.
Watch for these warning signs:
- Grinding or squealing when braking: Worn pads or shoes are often the cause.
- Soft or spongy brake pedal: May indicate air in the lines or a hydraulic issue.
- Steering wheel shaking when stopping: Commonly linked to rotor wear or warping.
- Vehicle pulling to one side under braking: Can signal uneven pad wear or a sticking caliper.
- Dashboard brake or ABS warning light: A signal that the system needs a professional diagnostic.
A free visual brake inspection covers obvious wear and damage, but symptoms like grinding, a soft pedal, or a warning light may call for a more comprehensive diagnostic that includes component removal or a road test. Our technicians can tell you exactly what they find before recommending any service.
Schedule brake service or a free visual brake inspection today. Call (843) 948-5251 or book online. Our complimentary shuttle means you don’t have to wait at the shop while we work.
Brake Pad & Shoe Replacement
Brake pads and shoes create the friction that slows your vehicle. They wear down with every stop and need periodic replacement to help maintain safe stopping distances. Our technicians inspect pad and shoe thickness and replace them when they’ve reached the end of their service life.
Rotor & Drum Service
Rotors and drums disperse the heat generated during braking. Over time, they can warp or wear unevenly, causing the steering wheel vibration or inconsistent pedal feel you might notice when stopping. Rotor and Drum Service includes resurfacing or full replacement, depending on the condition of the component.
Brake Fluid Exchange
Brake fluid absorbs moisture over time, which can corrode internal metal components and reduce hydraulic pressure consistency throughout the system. A Brake Fluid Exchange removes degraded fluid and replaces it with fresh fluid, protecting the master cylinder and helping keep pressure response predictable.
Hydraulic System Repairs
The hydraulic side of your brake system includes calipers, wheel cylinders, and brake lines. Hydraulic System Repairs address leaks, seized components, and line damage that can affect braking performance.
ABS & Electronic Diagnostics
The Anti-Lock Braking System (ABS) prevents wheel lockup under hard braking, helping you maintain steering control in an emergency stop. ABS and Electronic Diagnostics use advanced tools to identify fault codes and service the ABS module, sensors, and related electronics that trigger dashboard warning lights.
Parking Brake & Brake Hardware Replacement
Parking Brake Service addresses cables, mechanisms, and adjustment for both traditional and electronic parking brakes. Brake Hardware Replacement covers the springs, clips, and hardware that hold friction components in place and help keep the system operating quietly and correctly.
Your Local Christian Brothers Amenities
FAQs
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Q. "Why is my ABS light on?"There are several reasons your vehicles anti-lock brake system light might be on. The four common reasons that typically cause this light to turn on include a malfunctioning ABS module, low levels in the fluid reservoir, broken wheel speed sensors, or the system is turned off. Learn more here.
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Q. "How long will my brake pads last?"There is no perfect answer to this. Brake pads can last up to 70,000 miles while others will need to be replaced as early as 25,000 miles. The type of vehicle you drive, how you use your vehicle and your driving style are all factors to consider. If you are interested in learning more about brake pad wear and how to extend its lifespan click here.
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Q. "When do I need to change my brake fluid?"Along with the type of brake fluid, your car’s owner manual will indicate how often you need your brake fluid flushed and replaced. In general, brake fluids flushes are recommended every 30,000 miles or two years. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.