What to Expect During Your Visit
Every visit to Christian Brothers Automotive Covington begins with a free Digital Vehicle Inspection (DVI). Our technicians photograph what they find and share those images with you before any work begins. You see exactly what we see, so every recommendation makes sense before you approve it.
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Why Covington Drivers Trust Us with Their Steering
Christian Brothers Automotive has been ranked #1 in Customer Satisfaction Among Aftermarket Full-Service Maintenance and Repair Providers in the J.D. Power 2025 Aftermarket Service Index (ASI) Study, for the sixth consecutive time. Our Covington location backs that reputation with 5-star Google reviews and holds both RepairPal Certified and AAA Approved status.
All power steering repairs and services are covered by our Nice difference.® warranty: 3 years or 36,000 miles, honored at any Christian Brothers Automotive location nationwide. While your vehicle is with us, relax in our comfortable lounge with free Wi-Fi and refreshments, or take advantage of our complimentary shuttle service.
Recognizing Power Steering Problems Early
A steering issue caught early is often a simpler, less expensive fix. When the problem progresses to pump or rack failure, the repair scope grows significantly. Knowing the warning signs can keep a manageable service from becoming a major one.
Common Signs of Power Steering Trouble
Three symptoms drivers most often notice are a steering wheel that requires more force than usual to turn, a whining noise while turning, and steering that shakes or vibrates at idle. You might also spot a reddish or pinkish fluid puddle under the front of the vehicle, which typically points to a power steering fluid leak. Reduced steering control can raise accident risk, particularly at low speeds and during emergency maneuvers.
Schedule Your Power Steering Assessment
If any of these signs sound familiar, bring your vehicle to Christian Brothers Automotive Covington in Covington, Louisiana, and we’ll inspect the full system before recommending a path forward. After-hours key drop-off is available if our hours don’t fit your schedule. Call (985) 589-6164 or stop by anytime.
How Power Steering Works & When to Service It
Hydraulic power steering systems use a belt-driven pump to push fluid through lines to the steering gear, reducing the effort needed to turn the wheel. Electric power steering replaces that pump with a motor, but both systems depend on their components staying in good condition to support smooth, responsive control.
For hydraulic systems, most manufacturers recommend replacing the fluid somewhere between 40,000 and 80,000 miles, though the exact interval varies. Contaminated fluid forces the power steering pump to work harder and wear out faster. A power steering fluid flush is often less expensive than replacing the pump, which is why staying on top of the service interval matters.
If Power Steering Fails While You’re Driving
If power steering fails on the road, the wheel will still turn, but it will take significantly more physical effort. Don’t continue driving. Pull carefully to the side of the road and call for a tow. Getting the vehicle inspected before driving further helps protect both you and the rest of the system.
Your Local Christian Brothers Amenities
FAQs
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Q. "How do I know if my power steering is starting to fail?"3 common signs are that your wheel is requiring more force to turn, whining noise when turning, or your steering shakes when idle. If you are worried about your power steering failing, contact your local Christian Brothers today to have our experienced technicians take a look.
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Q. "How often do I need to get my power steering fluid replaced?"The average recommendation is between 40,000 and 80,000 miles, but it varies depending on your manufacturer's recommendations.
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Q. "Why do I need to change my power steering fluid?"With time, the power steering fluid in your vehicle loses its potency and can become contaminated. Fluid with foreign materials and dirt floating around in it is less efficient, meaning the pump works harder and is worn down faster. Putting new fluid in is much more cost-effective than buying a new pump.
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Q. "What do I do if my power steering fails while driving?"If your power steering fails while driving, it will require quite a bit of force to turn the wheel. Carefully pull to the side of the roadand call a tow truck to safely get your vehicle to an automotive shop.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.