What to Expect With a Cooling System Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Frequently Asked Questions
Is it safe to drive if my car is overheating?
Driving with an overheating engine is generally not safe for your vehicle. If the temperature gauge is in the red or you see steam, pull over as soon as you can and shut off the engine. Let it cool and contact our team for guidance on whether it should be towed.
Do I really need a full radiator replacement?
Not every cooling problem requires a new radiator. Our ASE-certified technicians inspect the entire system first, then explain what we find and why we recommend repair or replacement. If a reliable repair is possible, we will discuss that option with you before any work begins.
How long does radiator work usually take?
Timing depends on your vehicle, parts availability, and whether we are performing a repair or full replacement. During your visit, we will explain the expected timeline and keep you updated. Many guests use our complimentary shuttle service so they can continue their day while we work.
How will you let me know what my car needs?
We review our inspection results with you in clear, everyday language. Our team explains what we found, shows you problem areas when possible, and outlines your options. You can ask questions at any point, and we only move forward with the work you authorize.
What kind of warranty do you offer on radiator work?
We offer an industry-leading warranty on the work we perform, including many types of radiator and cooling system repairs. During your visit, we explain how the warranty applies to your specific service. Our goal is for you to leave with both a repaired vehicle and lasting peace of mind.
To schedule radiator repair or cooling system service with our team, contact us online or call (985) 589-6164.
Your Local Christian Brothers Amenities
FAQs
-
Q. "What happens if there is not enough coolant in my vehicle?"If you do not refill your coolant, this can harm your vehicle and lead to costly repairs. It can lead to issues such as engine damage, warning lights showing on your dashboard, and could even cut off your engine altogether. Click here to learn more about what happens to your vehicle when there is not enough coolant.
-
Q. "Does the cooling system affect my vehicle's A/C?"No, your vehicle's cooling system is an essential function that focuses on regulating the temperature of your engine. If your A/C is not properly working, this is not an issue with your car's cooling system and we recommend reaching out to your local Christian Brothers to have it properly diagnosed.
-
Q. "What is wrong with my vehicle's cooling system?"We typically see four common cooling system issues: water pump failure, leaky radiator hoses, radiator leaks, and thermostat failure.
-
Q. "Why is my cooling system so important?"The cooling system helps regulate your engine's temperature, which is why regular maintenance is important to protect your vehicle's engine.
-
Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
-
Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
-
"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.