What to Expect With a Tune Ups Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Frequently Asked Questions
How often should I get a tune-up?
Most vehicles follow a maintenance schedule based on mileage and time, which can vary by manufacturer. We review your owner’s manual and how you drive, then recommend a tune-up interval that fits your car. Our goal is to align with factory guidance rather than selling unnecessary services.
How long will my maintenance visit take?
Visit length depends on what your vehicle needs and how many services you approve. We provide an estimated timeframe when you schedule and again after inspection. If you cannot wait, our shuttle service can usually take you to nearby destinations while we complete the work.
How do you decide what my car really needs?
We start with a thorough inspection of your vehicle’s maintenance history, then compare our findings with manufacturer recommendations. Our technicians explain what is urgent, what can wait, and why. You receive a clear estimate, and we only complete the services you authorize.
Do you offer a warranty on tune-ups?
Yes, our work is backed by an industry-leading warranty that covers parts and labor for qualifying services. Specific terms can vary by service, and we review those details with you before work begins. The warranty is one way we show our confidence in the quality of our repairs.
Can I wait at your shop or get a ride?
You are welcome to relax in our comfortable lobby while we work on your car. If you need to be somewhere else, we provide complimentary shuttle service to many nearby locations so you can keep your day on track while we handle your maintenance.
Experience honest auto care with clear explanations and no-pressure recommendations.
Schedule your maintenance appointment online or call (904) 621-2304 to experience the "Nice Difference."
FAQs
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Q. "What is the difference between a tune-up and scheduled maintenance services?"For the most part, a tune-up should be a part of your regular scheduled maintenance services. Scheduled maintenance is aimed at taking preventative measures including all services in a tune-up.
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Q. "What is included in a tune-up?"Our tune-ups include a complete analysis of the components that help your car run including Spark plugs, Brakes, Oil and other fluids, Lights, Tires, Filters, and Emissions.
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Q. "Why are tune-ups important?"Tune-ups help prevent much larger repairs in the long run, in addition to keeping your vehicle's performance strong.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.