1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Brake problems have the following symptoms and causes
There are several symptoms of brake failure, including:
- Squeaking or squealing audibly
- Grinding when stopping
- Column shocked
- Pedal unstable
- Breaking pulls your vehicle to one side
- Wobbling or vibration in your car at high velocities
The most common cause of brake problems is a worn brake pad or rotor. Vehicles' brake pads slow them down while rotor heat dispersal prevents them from overheating. It is both pieces that contribute to the functionality of a brake. In case one of these pieces is damaged, we can replace it.
A low level of brake fluid can also cause brake problems. You slow down or stop your car when you press the brake pedal. The metal components of your brakes will remain corrosion-free and protected.
Our Role in Inspecting and Repairing Your Brakes
Your brakes are serviced in-depth after any problems are identified and corrected.
Here are the things we look for when inspecting your brakes:
- Brake pad thickness
- The calipers
- Assessment of the level and condition of the hydraulic fluid in the brakes
- Check brake hoses regularly for wear and tear
- The brake hardware
- Wear on your rotors
All repairs are broken down upfront, including parts and labor costs. Your vehicle will never be repaired without your consent.
Inspecting and maintaining your car
Maintaining your brakes and changing your driving habits can extend the life of your brakes, including pads and rotors. Any brake-related symptoms should be addressed immediately by servicing your brakes and replacing your brake fluid according to manufacturer's instructions. Avoid stop-and-go traffic and don't overload your vehicle.
Christian Brothers Automotive: Why Choose Us?
Changing the way you think about car maintenance and repair is our mission at Christian Brothers Automotive of Apex. In order to deliver the Nice Difference® and to love our neighbors as ourselves, we strive to always exceed your expectations.
The following commitments are included:
- A certified technician.
- Shuttle service is complimentary.
- We back our vehicle with a 3 year, 36,000 mile warranty.
- Courtesy inspections are available on every visit.
- Beverages and wifi are free.
Shuttle service is provided within a three- to five-mile radius of the shop. Get more information by contacting our store
It is one of our greatest advantages to partner with our customers. As your partner in automotive care, we treat every vehicle as if it were our own. In each step of the repair process, guests are thoroughly and transparently informed by the Service Team. No unnecessary repairs will be performed on your vehicle if you do not agree with our recommendations.
Q. "Why is my ABS light on?"There are several reasons your vehicles anti-lock brake system light might be on. The four common reasons that typically cause this light to turn on include a malfunctioning ABS module, low levels in the fluid reservoir, broken wheel speed sensors, or the system is turned off. Learn more here.
Q. "How long will my brake pads last?"There is no perfect answer to this. Brake pads can last up to 70,000 miles while others will need to be replaced as early as 25,000 miles. The type of vehicle you drive, how you use your vehicle and your driving style are all factors to consider. If you are interested in learning more about brake pad wear and how to extend its lifespan click here.
Q. "When do I need to change my brake fluid?"Along with the type of brake fluid, your car’s owner manual will indicate how often you need your brake fluid flushed and replaced. In general, brake fluids flushes are recommended every 30,000 miles or two years. Click here to learn more.
Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Hear What Our Customers Had to Say About Us
"s PLEASANTLY surprised at the transparency your staff provided"