What to Expect With a Brake Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Brake Problems Have the Following Symptoms & Causes
There are several symptoms of brake failure, including:
- Squeaking or squealing audibly
- Grinding when stopping
- Column shocked
- Pedal unstable
- Breaking pulls your vehicle to one side
- Wobbling or vibration in your car at high velocities
The most common cause of brake problems is a worn brake pad or rotor. Vehicles' brake pads slow them down while rotor heat dispersal prevents them from overheating. It is both pieces that contribute to the functionality of a brake. In case one of these pieces is damaged, we can replace it.
A low level of brake fluid can also cause brake problems. You slow down or stop your car when you press the brake pedal. The metal components of your brakes will remain corrosion-free and protected.
Additionally, brake issues may arise from poor alignment or unbalanced tires, further stressing components. Ensuring that the braking system is well-lubricated and free from debris also contributes to optimal brake function. Not addressing these symptoms promptly could lead to further damage, making it critical to seek professional help when they occur.
Our Role in Inspecting & Repairing Your Brakes
Your brakes are serviced in-depth after any problems are identified and corrected.
Here are the things we look for when inspecting your brakes:
- Brake pad thickness
- The calipers
- Assessment of the level and condition of the hydraulic fluid in the brakes
- Check brake hoses regularly for wear and tear
- The brake hardware
- Wear on your rotors
All repairs are broken down upfront, including parts and labor costs. Your vehicle will never be repaired without your consent.
Inspecting & Maintaining Your Car
Maintaining your brakes and changing your driving habits can extend the life of your brakes, including pads and rotors. Any brake-related symptoms should be addressed immediately by servicing your brakes and replacing your brake fluid according to the manufacturer's instructions. Avoid stop-and-go traffic and don't overload your vehicle.
Frequent inspections are key to catching subtle changes in performance that could indicate larger issues. The use of high-quality brake components and fluids further ensures efficiency and longevity. Our team is trained to provide tailored advice on maintaining your brake system's reliability, helping you make informed decisions about when to schedule maintenance or repairs.
Why Choose Christian Brothers Automotive Apex?
Changing the way you think about car maintenance and repair is our mission at Christian Brothers Automotive Apex. In order to deliver the Nice Difference® and to love our neighbors as ourselves, we strive to always exceed your expectations.
The following commitments are included:
- Complimentary Courtesy Inspections on Every Visit: Every time you bring your vehicle to us, you'll receive a complimentary courtesy inspection to evaluate the overall health and safety of your car. Whether you're here for brake services or other maintenance, this service gives you clear insights about your vehicle's needs.
- A Clean, Comfortable Waiting Area: No more sitting in uncomfortable chairs or grimy lobbies. Our waiting area is clean, inviting, and designed to make your experience pleasant while we work on your vehicle. Relax, unwind, and enjoy a comfortable space tailored to our customers.
- Beverages and Wi-Fi Are Free: While you wait, enjoy complimentary beverages and access to free Wi-Fi. Whether you'd like to catch up on emails, stream your favorite show, or simply relax with a coffee, we've got you covered.
- Certified Technicians You Can Trust: Your vehicle will be serviced by certified technicians who are highly skilled and experienced. They bring both knowledge and dedication to every repair, ensuring the highest quality care for your car.
- Industry-Leading Warranty: With our 3-year/36,000-mile Nice Difference® warranty, you can drive with confidence knowing your brake services are covered. We stand behind our work, so you can count on reliability and durability.
- Complimentary Shuttle Service: We offer a complimentary shuttle service to make your day easier and ensure you're not stuck waiting around.
Shuttle service is provided within a three- to five-mile radius of the shop. Get more information by contacting our store
It is one of our greatest advantages to partner with our customers. As your partner in automotive care, we treat every vehicle as if it were our own. In each step of the repair process, guests are thoroughly and transparently informed by the Service Team. No unnecessary repairs will be performed on your vehicle if you do not agree with our recommendations.
Need your Brakes serviced in Apex? Turn to the professionals at Christian Brothers Automotive. Call us today at (984) 231-8575 or schedule an appointment online.
FAQs
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Q. "Why is my ABS light on?"There are several reasons your vehicles anti-lock brake system light might be on. The four common reasons that typically cause this light to turn on include a malfunctioning ABS module, low levels in the fluid reservoir, broken wheel speed sensors, or the system is turned off. Learn more here.
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Q. "How long will my brake pads last?"There is no perfect answer to this. Brake pads can last up to 70,000 miles while others will need to be replaced as early as 25,000 miles. The type of vehicle you drive, how you use your vehicle and your driving style are all factors to consider. If you are interested in learning more about brake pad wear and how to extend its lifespan click here.
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Q. "When do I need to change my brake fluid?"Along with the type of brake fluid, your car’s owner manual will indicate how often you need your brake fluid flushed and replaced. In general, brake fluids flushes are recommended every 30,000 miles or two years. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"Today i had some concerns with my vehicle after being quoted a few thousand dollars for repair work at a dealership. First i called into the apex location and was PLEASANTLY surprised at the transparency your staff provided me. I asked for the cost and was"
- Caleb