1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Backed by National Recognition, Delivered Locally
Fleet repairs at Christian Brothers Automotive White Rock are covered by the Nice difference.® Warranty: 3 years/36,000 miles, honored at any Christian Brothers Automotive location in the country. That coverage pairs with our sixth consecutive #1 ranking in Customer Satisfaction Among Aftermarket Full-Service Maintenance and Repair Providers per the J.D. Power 2025 Aftermarket Service Index Study. For J.D. Power 2025 award information, visit jdpower.com/awards.
What to Expect from Fleet Services at Christian Brothers Automotive White Rock
We service the full range of fleet vehicles Dallas businesses operate: passenger cars, SUVs, vans, pickup trucks, and light-to-medium-duty commercial vehicles. Services span routine oil changes and tire rotations through diagnostics, engine services, brakes, transmission services, cooling system maintenance, alignment, and all scheduled manufacturer intervals. Courtesy Inspections covering lights, brakes, suspension, tires, and battery are available on request.
Every fleet visit follows a consistent five-step process:
- Schedule Your Appointment: Online or by phone, with your fleet’s needs noted in advance
- Diagnostics and Inspections: A thorough evaluation of the vehicle’s current condition
- Digital Vehicle Inspection Report and Estimate: Photos and video findings sent to your phone with a clear estimate attached
- Review and Approval: Approve or decline recommended work directly from your smartphone or by phone
- Work Performed or Scheduled: Confirmed repairs completed or booked for the next available slot
The Digital Vehicle Inspection keeps fleet managers informed without requiring anyone to stand in the shop. You see what our technicians see, approve only what you authorize, and maintain a clear record of your vehicle’s service history. We also track upcoming maintenance intervals and notify you before they arrive, so your fleet stays on schedule rather than falling behind it.
The Business Case for Preventive Fleet Maintenance
Reactive repairs cost more than scheduled maintenance in nearly every category. A missed oil change that leads to engine damage, a worn brake pad that becomes a rotor replacement, and a coolant leak that sidelines a driver mid-route each carry the repair cost plus lost productivity, missed customer appointments, and the premium of emergency scheduling. Regular oil changes, fluid exchanges, brake inspections, tire rotations, and filter replacements can extend vehicle lifespan and reduce the frequency of major component failures.
Maintaining per-vehicle service history supports accurate depreciation tracking, can improve resale value, and provides documentation if a liability claim ever arises. For Dallas fleets covering high annual mileage, maintenance intervals often need to be shorter than the standard consumer schedule recommends. A structured fleet maintenance program converts unpredictable repair costs into a manageable, planned operating expense. That’s what customized service plans at Christian Brothers Automotive White Rock are designed to support.
Frequently Asked Questions
What Are Fleet Services?
Fleet Services provide reliable, comprehensive vehicle maintenance and repair for local, governmental, and commercial organizations. We service everything from cars to heavy-duty trucks, covering the full range of auto repair services your vehicles may need.
What Are the Benefits of Fleet Services?
Fleet Services keep your vehicles in the best shape possible and can help prevent more serious issues from developing while they’re on the job. Consistent maintenance reduces the likelihood of breakdowns and helps keep your operating costs predictable.
What Can I Expect from the Fleet Services?
Proactive maintenance, minimal downtime, and a customized service plan built around your fleet. Our goal is to keep your vehicles dependable and help get them back on the road quickly when service is needed.
What Is a Digital Vehicle Inspection?
A Digital Vehicle Inspection (DVI) is a complimentary inspection performed on every visit. Our technicians send firsthand photos and videos of findings directly to your phone so you can approve or decline recommended work from your smartphone. There’s no need to be present at the shop.
Do You Offer a Warranty on Fleet Repairs?
Yes. Fleet repairs are covered by the Nice difference.® Warranty: 3 years/36,000 miles, honored at any Christian Brothers Automotive location nationwide.
Can You Service Vehicles Under an Extended Warranty?
Yes. We work with all major extended warranty providers. When scheduling, let us know about your coverage and we can confirm what applies to the service needed.
Your Local Christian Brothers Amenities
FAQs
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
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Q. "My car is make x and model x. Can you help me?"Yes! Christian Brothers Automotive has been providing reliable car maintenance and repair for over 40 years. Over that time, our professionals and ASE-certified technicians have handled a vast range of makes and models, and they continue to navigate the forefront of the auto industry’s technologies. If you own a vehicle from a major American or foreign car maker, we are ready to service it.
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Q. "Do you offer loaner vehicles or a shuttle service?"We understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go and even pick you up and bring you back.. Just select the shuttle service option when scheduling or let the service writer know when you call to make your appointment. For more information on our free shuttles, click here.
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Q. "Can I bring my own parts?"Yes, although we will not be able to offer our 3-year/36,000-mile warranty on these parts. Please reference this in your appointment details in the scheduler or when calling to make your appointment to ensure the shop is aware of your plans.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.