What to Expect With a Suspension Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Common Signs You Need Suspension Repair
If you notice any of the following signs, it may be time for a suspension repair:
- Vehicle Pulling to One Side: This could indicate an alignment problem or worn-out components.
- Uneven Tire Wear: Poor suspension can cause your tires to wear unevenly.
- Excessive Bouncing: If your vehicle bounces more than usual, your shocks or struts could be failing.
Understanding these signs can help you decide when to seek professional help. Additionally, you may experience difficulties in steering, especially when maneuvering at lower speeds, or hear unusual noises when going over bumps. Ignoring these warning signs could lead to more severe problems that may compromise your driving safety and increase repair costs in the future.
Why Houston Roads Impact Your Suspension
Houston's diverse road conditions can affect your vehicle’s suspension system more than you might expect. From potholes to uneven surfaces caused by frequent rainfall, various factors can lead to suspension problems. Routine checks are crucial for preventing long-term damage and ensuring vehicular safety.
With an extensive highway network and traffic congestion, Houston drivers face frequent stop-and-go conditions that can strain suspension components over time. Flooding during heavy rains is a particular concern in Houston, creating unexpected hazards for drivers and increasing the risk of hitting potholes. Regular inspections can preemptively address these impacts, safeguarding your vehicle against adverse conditions common in the area.
How We Handle Suspension Repairs
Our ASE-certified technicians at Christian Brothers Automotive West Galleria use state-of-the-art equipment to diagnose and repair suspension issues effectively. We ensure every component, from shocks and struts to ball joints, is evaluated and serviced with care. Our transparency in explaining necessary repairs helps you make informed decisions about your vehicle's maintenance.
We take pride in offering not just skillful repairs, but also a customer experience grounded in fairness and understanding. By informing you about each step in the repair process, we strive to ensure that you know exactly what your vehicle requires and why each service is recommended.
For reliable suspension inspections and repairs near you, contact us at (832) 604-5924 or online today!
FAQs
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Q. "How do I know if my suspension needs service?"
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Q. "What is the difference between shocks and struts?"
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Q. "How often should I have my suspension system looked at?"
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Q. "Do you offer a shuttle service?"
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Q. "Do you offer a warranty?"
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Q. "Can you provide service under my extended warranty?"
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.