What to Expect With a Alternator and Starter Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Starter Motor Replacement: Reliable Solutions for No-Start Problems
When your engine refuses to turn over or responds with a single click, the starter is often the culprit. Fast and accurate car starter replacement is essential to keep your daily schedule intact—whether you’re parking at NRG Stadium or heading home to the Energy Corridor. Our skilled team specializes in efficient starter diagnostics and repairs, so you spend less time waiting and more time driving.
Watch for these warning signs that a starter needs attention:
- Single click or no response at all when turning the key
- Electronics work, but the engine does not start
- Intermittent starts, especially after sitting for a while
We explain the issue and every step needed to get you back on the road. Our starter replacement service is designed for your convenience—choose our comfortable waiting lounge or complimentary shuttle to anywhere in Houston. We use manufacturer-quality parts and back every repair with an industry-leading warranty.
Frequently Asked Questions
What are the most common signs my alternator needs replacement?
Common warning signs include dim or flickering headlights, a battery warning light that stays on, trouble starting your car, or strange noises from the engine area. Houston’s weather and traffic can speed up alternator wear. If you notice these problems, it’s best to have our ASE-certified technicians test your alternator, battery, and charging system. We use accurate tools and explain results clearly, so you understand exactly what needs attention.
How does your team determine if I need a new starter or alternator?
We combine manufacturer-level diagnostic tools with years of hands-on experience to assess each component. There are several possible reasons your car won’t start, like a failing battery, a worn starter, or alternator problems. Our process starts with targeted diagnostic tests to avoid unnecessary repairs. We explain our findings and suggested solutions before any work begins, giving you clarity and control.
How long does alternator installation or car starter replacement take?
Most alternator installation or starter replacements are completed the same day, unless your vehicle requires a specialty part or additional repairs. At check-in, we give an estimated timeline so you know when to expect your car. We strive to finish quickly and keep you informed, so you are ready to get back to your life in Houston as soon as possible. Our shuttle service and waiting lounge are available as needed.
What types of parts do you use for replacements?
We use only manufacturer-quality or approved aftermarket parts for alternator and starter replacements, ensuring your repair meets or exceeds your original equipment standards. This adds reliability in demanding Houston conditions and supports long-term performance. Every part we install is covered by our strong warranty for your peace of mind.
Does your warranty cover alternator and starter repairs?
Yes, our industry-leading warranty covers both parts and labor for alternator replacement, alternator installation, and starter replacement services. You will receive full warranty details when your repair is complete, so you know how you are protected. This warranty helps you feel confident choosing Christian Brothers Automotive West Galleria whenever you have a vehicle electrical or starting problem.
Can I wait at your shop, or do you offer a shuttle service?
You are welcome to relax in our customer lounge while your car is repaired, with Wi-Fi and complimentary refreshments available. For drivers on the go in Houston, we also provide a complimentary shuttle to and from your home, office, or other important stops. We want every visit to be convenient and comfortable, no matter your schedule.
How do you keep me informed about my car's repairs?
Our service model relies on regular, clear communication. We provide updates by phone, text, or in person—whichever you prefer—so you never feel left out of the loop. Our staff explain each step and make themselves available for questions or clarifications. You can trust us to keep you up to date from the first visit through completion.
Your Local Christian Brothers Amenities
FAQs
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Q. "Why is the alternator important?"The alternator helps the battery maintain power. As the car is driving, it’s gaining power from the engine. During this time, the alternator is charging the battery. When the car stops running, the charge from the alternator allows the battery to continue providing power to the car.
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Q. "What does the alternator do?"As an alternate source of power, the alternator helps many features in the car run. It helps your air conditioning maintain proper airflow, powers the radio, and turns on the headlights, among other things. It can also add power to the engine.
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Q. "Where is the alternator located?"You’ll typically find the alternator near the front of the engine, bolted in with two brackets. One is adjustable (to allow for drive belt-tightening) while the other is fixed.
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Q. "What are some signs that my starter is going bad?"Some common symptoms that your starter is going bad or is dead include: clicking or other odd noises, lights working in your car but the engine won't turn, taking more than one attempt to start, or smoke coming from the hood.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.