What to Expect With a Brake Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Our Approach to Brake Service
At Christian Brothers Automotive Virginia Beach, we are dedicated to providing a transparent and positive auto repair experience. We believe in honesty, integrity, and putting the customer first. When you bring your car in for a brake check, we will perform a thorough diagnostic inspection. Following our assessment, we will provide you with a detailed, easy-to-understand summary of our findings. This includes a clear breakdown of all necessary parts and labor costs, ensuring you know exactly what to expect. We will never begin any work on your vehicle without your explicit consent, so you are always in control of the repair process.
During our comprehensive brake inspection, our technicians meticulously examine every part of your braking system to ensure its integrity and optimal performance. Our detailed assessment includes:
- Brake Pad and Shoe Condition: We measure the thickness of your brake pads and shoes to determine their remaining life and check for signs of uneven wear.
- Rotor and Drum Inspection: We check for signs of warping, scoring, or excessive wear that can cause vibrations and reduce braking effectiveness.
- Brake Fluid Level and Condition: We test the quality and level of your brake fluid. Old or contaminated fluid can reduce braking efficiency and lead to damage to your system.
- Brake Calipers and Hardware: We inspect the hydraulic components and mechanical hardware for proper function, signs of wear, or leaks.
- Brake Lines and Hoses: We examine all brake lines and hoses for any signs of cracking, leaks, or damage that could compromise the system.
Telltale Signs You Need a Brake Check
It is crucial to be aware of the warning signs that indicate your brakes need professional attention. If you experience any of the following, it is a strong signal to visit Christian Brothers Automotive Virginia Beach for a professional inspection:
- A high-pitched squealing or grinding noise occurs when you apply the brakes. This often means your brake pads are worn down to their wear indicators.
- A spongy or soft brake pedal that feels like it's sinking to the floor. This could indicate a brake fluid leak or air in your hydraulic lines.
- The brake warning light on your dashboard illuminates.
- Your vehicle pulls to one side when you brake.
- A pulsating or vibrating sensation in the brake pedal or steering wheel while braking which may indicate warped rotors.
- Longer-than-usual stopping distances.
Ignoring these symptoms can lead to more serious and expensive repairs down the line, and more importantly, can compromise your safety and the safety of those around you.
Our Promise to You
At Christian Brothers Automotive Virginia Beach, your safety is our top priority. We use only high-quality, reliable parts that meet or exceed manufacturer specifications. Our team of skilled technicians is dedicated to providing excellent service with integrity and professionalism. We stand by our work with a comprehensive 3-year/36,000-mile warranty. This commitment to quality and customer satisfaction is what sets us apart and provides you with the confidence and peace of mind you deserve.
Don't gamble with your safety. Schedule your complimentary brake inspection with our team today. We're here to ensure your vehicle is safe and reliable on the road.
Don't compromise your safety. For reliable brake services in Virginia Beach, VA, trust our experts to get the job done right. Book a service online or call (757) 919-8064.
Your Local Christian Brothers Amenities
FAQs
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Q. "Why is my ABS light on?"There are several reasons your vehicles anti-lock brake system light might be on. The four common reasons that typically cause this light to turn on include a malfunctioning ABS module, low levels in the fluid reservoir, broken wheel speed sensors, or the system is turned off. Learn more here.
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Q. "How long will my brake pads last?"There is no perfect answer to this. Brake pads can last up to 70,000 miles while others will need to be replaced as early as 25,000 miles. The type of vehicle you drive, how you use your vehicle and your driving style are all factors to consider. If you are interested in learning more about brake pad wear and how to extend its lifespan click here.
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Q. "When do I need to change my brake fluid?"Along with the type of brake fluid, your car’s owner manual will indicate how often you need your brake fluid flushed and replaced. In general, brake fluids flushes are recommended every 30,000 miles or two years. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"3 WEEKS AGO CAME IN FOR A STATE INSPECTION, AND WAS TREATED & serviced great through dan. today came in with engine codes and had taken it to a well reviewed diesel shop and got a quote for $2450 to start!!!! and that quoted was for what christain brot"
- adam cipperly