What to Expect With a Computer Diagnostic Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Frequently Asked Questions
What Is Included in a Car Diagnostic Test?
A car diagnostic test at Christian Brothers Automotive Towne Lake includes a complete analysis of your vehicle’s engine, transmission, exhaust system, and other major components, pinpointing issues through computerized systems. By inspecting every facet, we help ensure all potential and current problems are identified.
Our advanced diagnostic tools detect codes that indicate specific issues, helping our ASE-certified technicians accurately diagnose and address the root problem efficiently. This comprehensive process saves time and supports repairs being done the first time correctly, helping protect against repeated issues and ultimately protecting your investment.
How Long Does a Car Diagnostic Check Take?
The duration of a car diagnostic check depends on your vehicle's condition and the complexity of identified issues. On average, our diagnostic checks last anywhere from 60 to 90 minutes. However, if further investigation or repairs are needed based on diagnostic findings, additional time may be required to help ensure accurate resolutions.
At Christian Brothers Automotive Towne Lake, we provide prompt yet thorough service while keeping you informed every step of the way. Our priority is to minimize disruption to your day, supported by our convenient, complimentary shuttle service, allowing you to continue your routine while we care for your vehicle.
Why Is Regular Car Diagnostic Testing Important?
Regular car diagnostic testing is essential for maintaining the performance and safety of your vehicle. By routinely checking your vehicle, you can detect and address potential problems before they escalate into costly repairs or safety concerns.
Diagnostics provide deep insights into your car's health, identifying issues that might not be immediately noticeable, such as minor engine misfires or emissions problems. By investing in regular diagnostics, you can support your vehicle's efficiency, extend its lifespan, and help ensure it operates reliably. At Christian Brothers Automotive, our team is dedicated to helping you achieve peace of mind and reliability on the road.
What Sets Christian Brothers Automotive Diagnostic Services Apart?
Our diagnostic services stand out by offering a thoughtful combination of technical capability, customer-focused service, and clear communication. At Christian Brothers Automotive, customer education is paramount—we strive to demystify car care and empower you with knowledge to make informed decisions.
Our ASE-certified team employs manufacturer-quality equipment, supporting precise diagnostics. Coupled with our complimentary shuttle services and industry-leading warranty, we provide a convenient, trusted automotive partner experience. By treating each customer like a neighbor, our commitment to integrity and client satisfaction shapes the way we approach every vehicle diagnostic service.
Can I Continue Driving If the Check Engine Light Comes On?
If the light is steady, it typically signals a non-critical issue, meaning you can drive briefly but should schedule an inspection soon. However, a flashing light indicates a severe problem, such as an engine misfire, which requires immediate attention. Continuing to drive with a flashing light can cause extensive damage to the catalytic converter or internal engine parts.
We recommend having any warning light evaluated promptly to avoid compounding problems. Ignoring these alerts can lead to reduced fuel efficiency and more expensive repairs later. Our team can quickly determine the severity of the fault, giving you the peace of mind to know exactly what your vehicle needs to stay safe on the road.
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FAQs
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Q. "What does a vehicle test do?"
Today’s vehicles are more advanced than ever. They’re essentially computers on wheels, with complex systems controlling everything from performance and safety to comfort and efficiency. When a warning light comes on or something feels off, our testing process takes a deep dive into these systems to identify the real issue, not just a surface-level code. This thorough approach goes far beyond a quick parts-store scan and helps ensure repairs are accurate, effective, and long-lasting.
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Q. "How long does a vehicle test take?"We believe in doing things right, not rushing through them. While some tests can be completed quickly, others take more time, depending on the concern. Our priority is accuracy, so you can feel confident in the results and the next steps. We’ll always keep you informed along the way, giving you peace of mind on the road to the people and places that matter most.
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Q. "When should I get a vehicle test?"
Vehicle testing is essential anytime a warning light comes on, your vehicle feels different, or during routine maintenance visits. Regular testing helps catch small issues before they become bigger problems, keeping your car safe, reliable, and running at its best.
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.