What to Expect With a Computer Diagnostic Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Frequently Asked Questions
What Is Included in a Car Diagnostic Test?
A car diagnostic test at Christian Brothers Automotive Towne Lake includes a complete analysis of your vehicle’s engine, transmission, exhaust system, and other major components, pinpointing issues through computerized systems. By inspecting every facet, we help ensure all potential and current problems are identified.
Our advanced diagnostic tools detect codes that indicate specific issues, helping our ASE-certified technicians accurately diagnose and address the root problem efficiently. This comprehensive process saves time and supports repairs being done the first time correctly, helping protect against repeated issues and ultimately protecting your investment.
How Long Does a Car Diagnostic Check Take?
The duration of a car diagnostic check depends on your vehicle's condition and the complexity of identified issues. On average, our diagnostic checks last anywhere from 60 to 90 minutes. However, if further investigation or repairs are needed based on diagnostic findings, additional time may be required to help ensure accurate resolutions.
At Christian Brothers Automotive Towne Lake, we provide prompt yet thorough service while keeping you informed every step of the way. Our priority is to minimize disruption to your day, supported by our convenient, complimentary shuttle service, allowing you to continue your routine while we care for your vehicle.
Why Is Regular Car Diagnostic Testing Important?
Regular car diagnostic testing is essential for maintaining the performance and safety of your vehicle. By routinely checking your vehicle, you can detect and address potential problems before they escalate into costly repairs or safety concerns.
Diagnostics provide deep insights into your car's health, identifying issues that might not be immediately noticeable, such as minor engine misfires or emissions problems. By investing in regular diagnostics, you can support your vehicle's efficiency, extend its lifespan, and help ensure it operates reliably. At Christian Brothers Automotive, our team is dedicated to helping you achieve peace of mind and reliability on the road.
What Sets Christian Brothers Automotive Diagnostic Services Apart?
Our diagnostic services stand out by offering a thoughtful combination of technical capability, customer-focused service, and clear communication. At Christian Brothers Automotive, customer education is paramount—we strive to demystify car care and empower you with knowledge to make informed decisions.
Our ASE-certified team employs manufacturer-quality equipment, supporting precise diagnostics. Coupled with our complimentary shuttle services and industry-leading warranty, we provide a convenient, trusted automotive partner experience. By treating each customer like a neighbor, our commitment to integrity and client satisfaction shapes the way we approach every vehicle diagnostic service.
Can I Continue Driving If the Check Engine Light Comes On?
If the light is steady, it typically signals a non-critical issue, meaning you can drive briefly but should schedule an inspection soon. However, a flashing light indicates a severe problem, such as an engine misfire, which requires immediate attention. Continuing to drive with a flashing light can cause extensive damage to the catalytic converter or internal engine parts.
We recommend having any warning light evaluated promptly to avoid compounding problems. Ignoring these alerts can lead to reduced fuel efficiency and more expensive repairs later. Our team can quickly determine the severity of the fault, giving you the peace of mind to know exactly what your vehicle needs to stay safe on the road.
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FAQs
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Q. "What does computer diagnostics test in my vehicle?"It tests the important components of your vehicle such as brakes, engine, transmission, etc. This allows for an accurate diagnosis of your vehicle and saves time and money for both you and the technician.
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Q. "How long does it take for computer diagnostics to be completed?"Computer diagnostics only take a few minutes to diagnose any problems within your vehicle. However, the time to repair these problems will range. Your local Christian Brothers can perform a diagnosis for you and will be able to give you a time estimate to repair your vehicle.
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Q. "How often do I need a computer diagnostic?"This varies. Whenever you take your car in for scheduled maintenance or if your vehicle is having issues, we will run a diagnostic to determine any issue with your vehicle
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.