What to Expect With a Computer Diagnostic Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.

Did You Know: It takes up to three football fields to safely brake in the rain?


The Importance of Regular Diagnostics & Maintenance
Routine diagnostics are essential for maintaining your vehicle's health and preventing minor issues from evolving into costly repairs. By proactively addressing concerns early, you save time, money, and stress.
Key benefits of regular diagnostics include:
- Early Detection: Catch potential problems before they lead to breakdowns or significant damage.
- Cost Efficiency: Avoid expensive repairs by addressing issues early.
- Safety Assurance: Ensure your vehicle is running safely, giving you peace of mind on every drive.
In addition to preventing major repairs, routine diagnostics help protect your vehicle's warranty. Manufacturers often require up-to-date maintenance records to keep warranty coverage intact. Keeping up with diagnostics also helps maintain the resale value of your vehicle if you decide to sell or trade it in.
Our Comprehensive Diagnostic Services
At Christian Brothers Automotive Surprise, we offer thorough diagnostic services to ensure all aspects of your vehicle are performing at their best.
Our services include:
- Engine Analysis: Detect and address operational issues that impact engine performance.
- Transmission Checks: Ensure smooth shifting and optimal transmission function.
- Electrical System Evaluation: Diagnose potential problems with vehicle electronics or performance.
We also stay at the forefront of industry trends by offering diagnostics for hybrid and electric vehicles. As automotive technology evolves, so does our expertise, ensuring your vehicle receives the most up-to-date care.
Why Choose Us?
At Christian Brothers Automotive Surprise, we treat your vehicle with the same care and respect you do. We understand the importance of accurate diagnostics, which is why we focus on clear communication and excellent service.
Here's how we set ourselves apart:
- Transparency & Education: We empower you with knowledge about your vehicle's needs. Our team explains each service in simple, clear terms so you know exactly what's being done and why it matters for your vehicle's performance and longevity.
- On-Site Owner/Operators: Our hands-on owners are always available to ensure the highest care and attention to detail. They oversee every diagnostic service to guarantee excellence.
- Welcoming Environment: Enjoy a comfortable, stress-free experience with a family-friendly waiting area and convenient courtesy shuttle services. We ensure you stay on the move while we care for your vehicle.
- Exceptional Warranty: We back our work with an industry-leading warranty on all diagnostics services, so you can drive with confidence, knowing your vehicle is covered long after the service is complete.
- Commitment to Your Satisfaction & Safety: Your safety and satisfaction are our top priorities. We go the extra mile to exceed your expectations, ensuring that your vehicle's systems are running smoothly without compromising on quality.
At Christian Brothers Automotive Surprise, we know your time is valuable. That's why we offer flexible scheduling and strive to complete every service quickly while maintaining the highest quality standards.
Schedule your diagnostic service today and experience the difference!
For reliable auto diagnostic testing services, contact us at (623) 624-2889 or online today!
FAQs
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Q. "What does computer diagnostics test in my vehicle?"
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Q. "How long does it take for computer diagnostics to be completed?"
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Q. "How often do I need a computer diagnostic?"
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Q. "Do you offer a shuttle service?"
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Q. "Do you offer a warranty?"
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Q. "Can you provide service under my extended warranty?"
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"From the very beginning, the team at Christian Brothers, has been very welcoming, friendly and willing to help. They are incomparable to other automotive competitors, due to their integrity and diligence with their customers. They’re always willing t"
- Amanda and Tracey